DetailPage-MSS-KB

Microsoft small business knowledge base

Article ID: 923535 - Last Review: October 9, 2011 - Revision: 2.0

Hotfix Download Available
View and request hotfix downloads
 

On This Page

SYMPTOMS

Consider the following scenario:
  • You are using a computer that is running Microsoft Windows XP with Service Pack 2 (SP2).
  • You are running Microsoft Internet Explorer 6 on this computer.
  • Internet Explorer 6 is configured to use a proxy server that is running Microsoft Internet Security and Acceleration (ISA) Server with SP2. ISA Server is running Symantec Web Security 3.0.1.76.
  • The proxy server adds a “Content-length: 0” header in response to a CONNECT request from Internet Explorer 6.
In this scenario, Internet Explorer 6 crashes when you try to access an HTTPS URL through the proxy server.

CAUSE

This problem occurs because of a bug in the Wininet.dll file.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

There are no prerequisites.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Wininet.dll6.0.2900.2992664,57608-Sep-200612:31x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

APPLIES TO
  • Microsoft Internet Explorer 6.0
Keywords: 
kbautohotfix kbwinxpsp3fix kbwinxppresp3fix kbfix kbbug kbHotfixServer kbqfe KB923535
Share
Additional support options
Ask The Microsoft Small Business Support Community
Contact Microsoft Small Business Support
Find Microsoft Small Business Support Certified Partner
Find a Microsoft Store For In-Person Small Business Support