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Article ID: 923853 - Last Review: November 15, 2007 - Revision: 2.4

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SUMMARY

Microsoft has released the Windows SharePoint Services 2.0 post-Service Pack 2 hotfix package for Microsoft Windows SharePoint Services 2.0.
This article describes the following items about the hotfix package:
  • The issues that the hotfix package fixes.
  • The prerequisites for installing the hotfix package.
  • Whether you must restart the computer after you install the hotfix package.
  • Whether the hotfix package is replaced by any other hotfix package.
  • Whether you must make any registry changes.
  • The files that the hotfix package contains.

INTRODUCTION

This article describes the Windows SharePoint Services 2.0 issue that is fixed in the hotfix package that is dated August 14, 2006.

Issue that the hotfix package fixes

This hotfix package fixes the following issue that was not previously documented in a Microsoft Knowledge Base article.

Error message when a user tries to save an Office document that is attached to an item in a tasks list: "<URLofOfficeDocument> cannot be accessed"

Consider the following scenario. A user connects to a Windows SharePoint Services 2.0 tasks list. Then, the user opens a Microsoft Office document that is attached to an item in the list. The document opens in the Office program. The user makes changes to the document, saves it, and then exits the Office program. The user reopens the document in the Office program. Then, the user makes changes to the document. However, when the user tries to save the document again, the user receives the following error message:
<URLofOfficeDocument> cannot be accessed. The file may not exist or may be in use or the Web server is temporarily busy.
The user cannot access the document for approximately 10 minutes because of the file lock that occurs. The user experiences these symptoms even though the user is the same user who previously opened the document.

This issue occurs if the user does not have Manage List permissions to the tasks list. For example, this issue occurs if the following conditions are true:
  • The user is a member of the Readers site group.
  • The permissions that the Readers site group has for the tasks list are changed to the following:
    • View List Items
    • Add List Items
    • Edit List Items
    • Manage Personal Views

MORE INFORMATION

Service pack information

This problem was first corrected in Windows SharePoint Services 2.0 Service Pack 3.To resolve this problem, obtain the latest service pack for Windows SharePoint Services 2.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
906795  (http://support.microsoft.com/kb/906795/ ) How to obtain the latest service pack for Windows SharePoint Services 2.0

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

The following list contains prerequisites for the hotfix package:
  • The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix on a computer that is running Windows SharePoint Services Service Pack 2 or Windows SharePoint Services Service Pack 1. However, we have tested this hotfix more extensively on Windows SharePoint Services Service Pack 2 than on Windows SharePoint Services Service Pack 1. If you install this hotfix on a computer that is running Windows SharePoint Services Service Pack 1, some file conflicts might occur. We support this configuration, but we do not recommend it.

Restart information

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix is not replaced by any later hotfix.

Registry information

To use one of the hotfixes in this package, you do not have to make any changes to the registry.

Hotfix file information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that are listed in this article.

The global version of this hotfix uses a Microsoft Windows Installer package to install the hotfix. The dates and times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Download information
Collapse this tableExpand this table
File nameFile sizeDateTimePlatform
Wss2003-kb923853-glb.exe3,597,12014-Aug-200620:44x86
Microsoft Windows Installer .msp file information
Collapse this tableExpand this table
File nameFile sizeDateTimePlatform
Sts.msp3,895,29614-Aug-200620:40Not applicable
After the hotfix package is installed, the global version of this hotfix package has the file attributes, or a later version of the file attributes, that are listed in the following table:
Collapse this tableExpand this table
File nameFile sizeDateTimePlatform
Microsoft.Sharepoint.Dsp.SoapPt.dll80,63220-Jan-200623:50x86
Microsoft.Sharepoint.Dsp.XmlUrl.dll80,63229-Jan-200500:06x86
Onetutil.dll1,411,85612-Aug-200618:39x86
Owssvr.dll_00012,243,34412-Aug-200618:42Not applicable
Owstimer.exe_000126,38426-May-200615:18Not applicable
Sqmsto.dll2,304,71226-May-200615:05x86
Sqmstoup.dll2,243,27226-May-200615:05x86
Store.sql1,167,51724-May-200605:45Not applicable
Storeup.sql1,134,02424-May-200605:46Not applicable
Stsadm.exe154,38426-May-200615:18x86
Stsap.dll244,48023-Oct-200500:36x86
Stslib.dll97,08026-May-200615:18Not applicable
Stsom.dll1,481,51212-Aug-200618:42x86
Stssoap.dll199,36803-Feb-200616:21x86
Stswel.dll1,063,69612-Aug-200618:42x86

Additional notes

  • For more information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package.
For more information about the terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

APPLIES TO
  • Microsoft Windows SharePoint Services 2.0
Keywords: 
kbautohotfix kbwsssp3fix kberrmsg kbwsspresp3fix kbexpertiseinter kbfix kbqfe kbhotfixrollup kbhotfixserver KB923853
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