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Article ID: 924074 - Last Review: November 20, 2012 - Revision: 15.0

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If you are running Microsoft Office 2003 or Office XP, you can download and install updates so that you can open, edit, and save files that were created in newer versions of Microsoft Office, and also files that use Open XML Formats. The updates include all high priority updates from Microsoft Update (  and also the Microsoft Office Compatibility Pack. The Office Compatibility Pack can also be used together with Microsoft Office Word Viewer 2003, Excel Viewer 2003, and PowerPoint Viewer 2003 to view files that are saved in the new file formats.

Note Depending on what version of Office that you are running, you must have Office 2003 Service Pack 3 (SP3) or Office XP Service Pack 3 (SP3) installed. If you are running Office 2000, you do not have to install any updates. To download Office 2003 SP3 or Office XP SP3, go to the corresponding Microsoft website: 

Office 2003 SP3 (

Office XP SP3 (

Note See the "Issues that occur if Office is not fully updated" section for examples of the kinds of issues and errors that you may receive if you try to use Office 2013, 2010 or 2007 Office system documents by using earlier versions of Office programs without installing the Office Compatibility Pack and updates. 


Before you install the Office Compatibility Pack, make sure that your computer has all the necessary updates. To make sure that you are ready to install the Compatibility Pack, review the following information for your version of Office. 

Office 2003

Office XP

Download and install the Compatibility Pack

To open 2013, 2010 or 2007 Office System documents in Office 2003, Office XP, or Office 2000, you must install the Office Compatibility Pack. To do this, follow these steps: 
  1. Go to the Microsoft Download Center to download the Office Compatibility Pack (
  2. To download the Compatibility Pack (FileFormatConverters.exe), click Download.
  3. When you are prompted, click Run to install the Compatibility Pack.
  4. After the Compatibility Pack is installed, close any Office programs that are open.
  5. Restart Office programs to open documents in the newer format.
Note You must manually close and restart any Office programs that were open when you installed the Compatibility Pack. After those programs are restarted, the Office programs can open files that use the Open XML Format.

See the next section, "Use 2007 or a later version Microsoft Office documents in earlier Office programs," for tips about opening and saving 2013, 2010 or 2007 Office System files in your version of Office programs. 

For more information about how to install the Compatibility Pack, click the following article number to view the article in the Microsoft Knowledge Base:
923505  ( ) How to install the Microsoft Office Compatibility Pack so that you can open and save Office Open XML formats in earlier versions of Microsoft Office
If you received an error or the installation did not finish, see the "Additional support information" section.

Open files that were created in 2007 Office System or a later version 

After you install the required updates and the Compatibility Pack, you can open Microsoft Office 2013, 2010 or 2007 files in earlier versions of Office programs. 

Excel 2003 and Excel 2002

Excel 2000

PowerPoint 2003 and PowerPoint 2002

PowerPoint 2000
Word 2003, Word 2002, and Word 2000

Issues that occur if Office is not fully updated

Additional support information

If you were unable to download or install the Compatibility Pack or the updates, you might want to ask your system administrator for help. You can also use the Microsoft Customer Support Services website to find other solutions. Some services that the Microsoft Customer Support Services website provides include the following:
  • Searchable Knowledge Base ( : Search technical support information and self-help tools for Microsoft products.
  • Solution Centers ( : View product-specific frequently asked questions and support highlights.
  • Other Support Options ( : Use the Internet to ask a question, contact Microsoft Customer Support Services, or provide feedback.
If you continue to have questions after you use these Microsoft websites or if you cannot find a solution on the Microsoft Support Services website, click the following link to contact Support: (

Applies to
  • Microsoft Excel 2013
  • Microsoft Excel 2010
  • Microsoft Office Excel 2007
  • Microsoft Office Excel 2003
  • Microsoft Excel 2002 Standard Edition
  • Microsoft Excel 2000 Standard Edition
  • Microsoft PowerPoint 2013
  • Microsoft PowerPoint 2010
  • Microsoft Office PowerPoint 2007
  • Microsoft Office PowerPoint 2003
  • Microsoft PowerPoint 2002 Standard Edition
  • Microsoft PowerPoint 2000 Standard Edition
  • Microsoft Word 2013
  • Microsoft Word 2010
  • Microsoft Office Word 2007
  • Microsoft Office Word 2003
  • Microsoft Word 2002
  • Microsoft Word 2000
kbinfo kbfileawareoff2007 kbsavefile kbopenfile kbconversion kbexpertisebeginner kbhowto kbsmbportal KB924074
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