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Article ID: 924334 - Last Review: October 9, 2011 - Revision: 6.0

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SYMPTOMS

Consider the following scenario:
  • You install Windows Internet Explorer 7.0 on a Microsoft Outlook Web Access client computer.
  • You install an S/MIME control on the client.
  • You use a mail server that is running Microsoft Exchange Server 2003.
When you use the Outlook Web Access client to open a Compose Message form, the form stops responding.

RESOLUTION

To resolve this problem, install the following hotfix on all the Exchange Server 2003 servers. Then, reinstall the S/MIME control on the Outlook Web Access client. You can reinstall the S/MIME control from Options in Outlook Web Access.

Note There was an earlier version of this hotfix (7651.43). If you already installed the earlier version of this hotfix, you must update the earlier version of this hotfix to the current version (7651.60) on all front-end Exchange servers and back-end Exchange servers.

Hotfix information

The following file is available for download from the Microsoft Download Center:
Collapse this imageExpand this image
Download
Download the 924334 hotfix package now. (http://www.microsoft.com/downloads/details.aspx?FamilyId=41275DEC-4C01-4C41-AA64-C9DBE5EA3F7E&displaylang=en) For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591  (http://support.microsoft.com/kb/119591/ ) How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites

Because of file dependencies, this hotfix requires Microsoft Exchange Server 2003 Service Pack 2 (SP2).

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
836993  (http://support.microsoft.com/kb/836993/ ) How to obtain the latest service packs for Exchange Server 2003

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Blank.htmNot Applicable18616-Nov-200620:28Not Applicable
Ctrl_calendar.cssNot Applicable1,22604-May-200501:47Not Applicable
Ctrl_calendar.htcNot Applicable8,45416-Nov-200620:28Not Applicable
Ctrl_calendar.jsNot Applicable40,02416-Nov-200620:28Not Applicable
Ctrl_calendarview.cssNot Applicable5,41116-Nov-200620:28Not Applicable
Ctrl_calendarview.htcNot Applicable12,91016-Nov-200620:28Not Applicable
Ctrl_calendarview.jsNot Applicable95,60316-Nov-200620:28Not Applicable
Ctrl_calendarviewprn.cssNot Applicable69904-May-200501:47Not Applicable
Ctrl_calviewdaily.xslNot Applicable12,98510-Jun-200503:13Not Applicable
Ctrl_calviewmonthly.xslNot Applicable13,11224-Oct-200622:48Not Applicable
Ctrl_calviewweekly.xslNot Applicable9,35928-Nov-200517:29Not Applicable
Ctrl_ctxtmenu.htcNot Applicable98616-Nov-200620:28Not Applicable
Ctrl_ctxtmenu.jsNot Applicable6,28116-Nov-200620:28Not Applicable
Ctrl_datepicker.htcNot Applicable3,56516-Nov-200620:28Not Applicable
Ctrl_datepicker.jsNot Applicable44,29816-Nov-200620:28Not Applicable
Ctrl_formatbar.htcNot Applicable6,57516-Nov-200620:28Not Applicable
Ctrl_formatbar.jsNot Applicable24,23211-Mar-200602:17Not Applicable
Ctrl_formatbar20.htcNot Applicable26,69624-Oct-200622:48Not Applicable
Ctrl_freebusy.cssNot Applicable2,18716-Nov-200620:28Not Applicable
Ctrl_freebusy.htcNot Applicable1,34916-Nov-200620:28Not Applicable
Ctrl_freebusy.jsNot Applicable41,87016-Nov-200620:28Not Applicable
Ctrl_message.htcNot Applicable3,06816-Nov-200620:28Not Applicable
Ctrl_message.jsNot Applicable21,75316-Nov-200620:28Not Applicable
Ctrl_message20.htcNot Applicable21,95814-Feb-200600:50Not Applicable
Ctrl_mimeformatbar.htcNot Applicable6,63616-Nov-200620:28Not Applicable
Ctrl_mimeformatbar.jsNot Applicable14,16011-Mar-200602:17Not Applicable
Ctrl_notify.htcNot Applicable1,35216-Nov-200620:28Not Applicable
Ctrl_notify.jsNot Applicable67504-May-200501:47Not Applicable
Ctrl_poll.jsNot Applicable7,38304-May-200501:47Not Applicable
Ctrl_reminder.htcNot Applicable1,35116-Nov-200620:28Not Applicable
Ctrl_reminder.jsNot Applicable11,23516-Nov-200620:28Not Applicable
Ctrl_tabpages.htcNot Applicable86416-Nov-200620:28Not Applicable
Ctrl_tabpages.jsNot Applicable2,31916-Nov-200620:28Not Applicable
Ctrl_tree.htcNot Applicable2,73616-Nov-200620:28Not Applicable
Ctrl_tree.jsNot Applicable35,04716-Nov-200620:28Not Applicable
Ctrl_tree_pf.htcNot Applicable2,47016-Nov-200620:28Not Applicable
Ctrl_tree_pf.jsNot Applicable33,89116-Nov-200620:28Not Applicable
Ctrl_tree_pf.xslNot Applicable1,90914-Dec-200420:57Not Applicable
Ctrl_view.htcNot Applicable3,11516-Nov-200620:28Not Applicable
Ctrl_view.jsNot Applicable98,03616-Nov-200620:28Not Applicable
Ctrl_view.xslNot Applicable42,53314-Dec-200420:57Not Applicable
Davex.dll6.5.7651.601,131,00816-Nov-200621:33x86
Dlg_anr.jsNot Applicable7,87416-Nov-200620:28Not Applicable
Dlg_editname.jsNot Applicable8,52004-May-200501:47Not Applicable
Dlg_editrule.jsNot Applicable27,75016-Nov-200620:28Not Applicable
Dlg_editsignature.jsNot Applicable5,97916-Nov-200620:28Not Applicable
Dlg_gal.jsNot Applicable26,02316-Nov-200620:28Not Applicable
Dlg_gallookup.jsNot Applicable7,23904-May-200501:47Not Applicable
Dlg_junk.jsNot Applicable9,84816-Nov-200620:28Not Applicable
Dlg_movecopy.jsNot Applicable6,19116-Nov-200620:28Not Applicable
Dlg_newfolder.jsNot Applicable3,75216-Nov-200620:28Not Applicable
Dlg_options.jsNot Applicable22,71016-Nov-200620:28Not Applicable
Dlg_recurrence.jsNot Applicable23,77504-May-200501:47Not Applicable
Dlg_reminder.jsNot Applicable37,11916-Nov-200620:28Not Applicable
Dlg_rules.jsNot Applicable11,62516-Nov-200620:28Not Applicable
Dlg_spell.jsNot Applicable19,54716-Nov-200620:28Not Applicable
Dlg_taskrecurrence.jsNot Applicable27,58604-May-200501:47Not Applicable
Dl_appointment.jsNot Applicable11,85604-May-200501:47Not Applicable
Dl_composeapptrecurr.jsNot Applicable9,38104-May-200501:47Not Applicable
Dl_composecommon.jsNot Applicable5,11716-Nov-200620:28Not Applicable
Dl_composetaskrecurr.jsNot Applicable17,56104-May-200501:47Not Applicable
Dl_contact.jsNot Applicable8,18021-Feb-200602:17Not Applicable
Dl_folderview.jsNot Applicable5,20804-May-200501:47Not Applicable
Dl_junk.jsNot Applicable5,04016-Nov-200620:28Not Applicable
Dl_misc.jsNot Applicable9,34016-Nov-200620:28Not Applicable
Dl_options.jsNot Applicable6,91716-Nov-200620:28Not Applicable
Dl_task.jsNot Applicable19,63816-Nov-200620:28Not Applicable
Exoledb.dll6.5.7651.602,612,22416-Nov-200621:33x86
Frm_attach.jsNot Applicable5,50816-Nov-200620:28Not Applicable
Frm_composeappt.jsNot Applicable37,81016-Nov-200620:28Not Applicable
Frm_composecdl.jsNot Applicable17,27916-Nov-200620:28Not Applicable
Frm_composecontact.jsNot Applicable36,41416-Nov-200620:28Not Applicable
Frm_composecontact20.jsNot Applicable29,04014-Feb-200600:50Not Applicable
Frm_composenote.jsNot Applicable19,59516-Nov-200620:28Not Applicable
Frm_composenote20.jsNot Applicable17,04324-Oct-200622:48Not Applicable
Frm_composepost.jsNot Applicable13,32116-Nov-200620:28Not Applicable
Frm_composetask.jsNot Applicable41,15616-Nov-200620:28Not Applicable
Frm_forwardmeeting.jsNot Applicable8,01816-Nov-200620:28Not Applicable
Frm_logoff.jsNot Applicable69616-Nov-200620:28Not Applicable
Frm_mimecommon.jsNot Applicable34,11416-Nov-200620:28Not Applicable
Frm_mimenote.jsNot Applicable63,08816-Nov-200620:28Not Applicable
Frm_mimepreviewpane.jsNot Applicable5,82716-Nov-200620:28Not Applicable
Frm_previewpane.jsNot Applicable3,81516-Nov-200620:28Not Applicable
Frm_readappt.jsNot Applicable16,00316-Nov-200620:28Not Applicable
Frm_readnote.jsNot Applicable7,70516-Nov-200620:28Not Applicable
Frm_readpost.jsNot Applicable6,47916-Nov-200620:28Not Applicable
Frm_readreports.jsNot Applicable4,41816-Nov-200620:28Not Applicable
Frm_readtask.jsNot Applicable6,72716-Nov-200620:28Not Applicable
Owaprint.cssNot Applicable2,69616-Nov-200620:28Not Applicable
Owastyle.cssNot Applicable13,58616-Nov-200620:28Not Applicable
Owastyledl.cssNot Applicable2,18716-Nov-200620:28Not Applicable
Pdec.htcNot Applicable2,55524-Oct-200622:48Not Applicable
Pdec.jsNot Applicable16,06924-Oct-200622:48Not Applicable
Pdec30.htcNot Applicable2,77516-Nov-200620:28Not Applicable
Pdec30.jsNot Applicable16,25416-Nov-200620:28Not Applicable
Preload.htmNot Applicable6,31016-Nov-200620:29Not Applicable
Setupmcl.exe5.3.18.6319,30416-Nov-200622:40x86
Sps.cssNot Applicable1,39904-May-200501:47Not Applicable
Style-chs30.cssNot Applicable39404-May-200501:47Not Applicable
Style-cht30.cssNot Applicable38104-May-200501:47Not Applicable
Style-jpn30.cssNot Applicable40016-Nov-200604:28Not Applicable
Style-kor30.cssNot Applicable37804-May-200501:47Not Applicable
Style-large30.cssNot Applicable38204-May-200501:47Not Applicable
Style30.cssNot Applicable38204-May-200501:47Not Applicable
Tf_galfind.xslNot Applicable8,63426-Jul-200615:23Not Applicable
Tf_messages.xslNot Applicable11,61014-Dec-200420:57Not Applicable
Tf_twoline.xslNot Applicable10,67724-Oct-200622:48Not Applicable
Util_addrval.jsNot Applicable2,11416-Nov-200620:28Not Applicable
Util_buttons.jsNot Applicable6,60616-Nov-200620:28Not Applicable
Util_calendar.jsNot Applicable4,50816-Nov-200620:28Not Applicable
Util_calmessaging.htcNot Applicable87716-Nov-200620:28Not Applicable
Util_calmessaging.jsNot Applicable10,44316-Nov-200620:28Not Applicable
Util_forms.jsNot Applicable26,28116-Nov-200620:28Not Applicable
Util_mimemsg.jsNot Applicable11,29716-Nov-200620:28Not Applicable
Util_owa.jsNot Applicable23,60316-Nov-200620:28Not Applicable
Util_recipients.jsNot Applicable18,81716-Nov-200620:28Not Applicable
Util_view.jsNot Applicable37,67616-Nov-200620:28Not Applicable
Vw_calendar.jsNot Applicable9,84616-Nov-200620:28Not Applicable
Vw_calendarpart.cssNot Applicable1,40116-Nov-200620:28Not Applicable
Vw_calendarpart.jsNot Applicable83016-Nov-200620:28Not Applicable
Vw_contact.jsNot Applicable2,45116-Nov-200620:28Not Applicable
Vw_dumpster.jsNot Applicable3,25616-Nov-200620:28Not Applicable
Vw_message.jsNot Applicable14,70116-Nov-200620:28Not Applicable
Vw_messagepart.jsNot Applicable1,95704-May-200501:47Not Applicable
Vw_navbar.jsNot Applicable46,45616-Nov-200620:28Not Applicable
Vw_search.jsNot Applicable10,43316-Nov-200620:28Not Applicable
Vw_task.jsNot Applicable7,18016-Nov-200620:28Not Applicable
Vw_taskpart.jsNot Applicable4,62516-Nov-200620:28Not Applicable
Webrstr-ara.dll6.5.7651.60100,86416-Nov-200621:35x86
Webrstr-bas.dll6.5.7651.60107,00816-Nov-200621:45x86
Webrstr-brz.dll6.5.7651.60111,61616-Nov-200621:37x86
Webrstr-cat.dll6.5.7651.60113,15216-Nov-200621:44x86
Webrstr-chs.dll6.5.7651.60100,86416-Nov-200621:32x86
Webrstr-cht.dll6.5.7651.60100,86416-Nov-200605:34x86
Webrstr-cze.dll6.5.7651.60104,44816-Nov-200621:41x86
Webrstr-dan.dll6.5.7651.60104,96016-Nov-200621:41x86
Webrstr-dut.dll6.5.7651.60114,68816-Nov-200621:38x86
Webrstr-fin.dll6.5.7651.60108,03216-Nov-200621:38x86
Webrstr-frn.dll6.5.7651.60120,32016-Nov-200621:24x86
Webrstr-ger.dll6.5.7651.60117,24816-Nov-200621:22x86
Webrstr-grk.dll6.5.7651.60124,92816-Nov-200621:39x86
Webrstr-heb.dll6.5.7651.60100,86416-Nov-200621:36x86
Webrstr-hun.dll6.5.7651.60113,66416-Nov-200621:43x86
Webrstr-itn.dll6.5.7651.60114,68816-Nov-200621:26x86
Webrstr-jpn.dll6.5.7651.60100,86416-Nov-200621:29x86
Webrstr-kor.dll6.5.7651.60100,86416-Nov-200621:31x86
Webrstr-nor.dll6.5.7651.60103,42416-Nov-200605:42x86
Webrstr-pol.dll6.5.7651.60111,61616-Nov-200621:39x86
Webrstr-por.dll6.5.7651.60114,68816-Nov-200605:40x86
Webrstr-rus.dll6.5.7651.60112,12816-Nov-200621:42x86
Webrstr-spa.dll6.5.7651.60114,68816-Nov-200621:27x86
Webrstr-swe.dll6.5.7651.60105,47216-Nov-200621:40x86
Webrstr-trk.dll6.5.7651.60102,91216-Nov-200621:43x86
Webrstr-usa.dll6.5.7651.60100,86416-Nov-200620:27x86
Webrstr.dll6.5.7651.60100,86416-Nov-200620:27x86
Wmtemplates.dll6.5.7651.605,693,44016-Nov-200620:27x86
Exhotfix.cdfNot Applicable30,61417-Nov-200602:59Not Applicable
Exhotfixuninst.dll6.5.7233.4113,82408-Aug-200522:02x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

APPLIES TO
  • Microsoft Exchange Server 2003 Enterprise Edition
  • Microsoft Exchange Server 2003 Standard Edition
Keywords: 
atdownload kbqfe kbfix kbbug KB924334
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