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Article ID: 927544 - Last Review: October 24, 2008 - Revision: 8.1

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SYMPTOMS

You cannot create an Audio Video Interleaved (AVI) file that is larger than approximately 512 gigabytes (GB). Additionally, you cannot play back an AVI file that is larger than approximately 800 GB.

CAUSE

This problem occurs because the AVI file creation limit in Microsoft DirectX is approximately 512 GB, and the AVI file playback limit in Microsoft DirectX is approximately 800 GB.

RESOLUTION

Hotfix information

Download information

Windows Vista and Windows Server 2008 for x86-based computers
The following file is available for download from the Microsoft Download Center:

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Download
Download the Windows6.0-KB927544-x86.msu package now. (http://download.microsoft.com/download/F/D/8/FD8AFA6B-820A-4D62-83AE-F95DC48DE254/Windows6.0-KB927544-x86.msu)
Windows Vista and Windows Server 2008 for x64-based computers
The following file is available for download from the Microsoft Download Center:

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Download
Download the Windows6.0-KB927544-x64.msu package now. (http://download.microsoft.com/download/F/D/8/FD8AFA6B-820A-4D62-83AE-F95DC48DE254/Windows6.0-KB927544-x64.msu)
Windows Server 2003 for x64-based computers
The following file is available for download from the Microsoft Download Center:

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Download
Download the WindowsServer2003.WindowsXP-KB927544-x64-ENU.exe package now. (http://download.microsoft.com/download/a/9/9/a998c041-081d-4f79-a1bf-44f6eb74ee52/windowsserver2003.windowsxp-kb927544-x64-enu.exe)
Windows Server 2003 for x64-based computers, Japanese
The following files are available for download from the Microsoft Download Center:

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Download
Download the WindowsServer2003.WindowsXP-KB927544-v2-x64-JPN.exe package now. (http://download.microsoft.com/download/0/8/2/08234ddd-3e3d-4623-862d-1b14112c2822/windowsserver2003.windowsxp-kb927544-v2-x64-jpn.exe)
Windows Server 2003 for Itanium-based computers, Japanese
The following file is available for download from the Microsoft Download Center:

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Download
Download the WindowsServer2003-KB927544-v2-ia64-JPN.exe package now. (http://download.microsoft.com/download/0/8/2/08234ddd-3e3d-4623-862d-1b14112c2822/windowsserver2003-kb927544-v2-ia64-jpn.exe)
Windows Server 2003 for x86-based computers
The following file is available for download from the Microsoft Download Center:

Collapse this imageExpand this image
Download
Download the WindowsServer2003-KB927544-x86-ENU.exe package now. (http://download.microsoft.com/download/a/9/9/a998c041-081d-4f79-a1bf-44f6eb74ee52/windowsserver2003-kb927544-x86-enu.exe)
Windows Server 2003 for x86-based computers, Japanese
The following file is available for download from the Microsoft Download Center:

Collapse this imageExpand this image
Download
Download the WindowsServer2003-KB927544-v2-x86-JPN.exe package now. (http://download.microsoft.com/download/0/8/2/08234ddd-3e3d-4623-862d-1b14112c2822/windowsserver2003-kb927544-v2-x86-jpn.exe)
Windows XP for x86-based computers
The following file is available for download from the Microsoft Download Center:

Collapse this imageExpand this image
Download
Download the WindowsXP-KB927544-x86-ENU.exe package now. (http://download.microsoft.com/download/5/2/3/523c0f14-ebe9-41d8-a004-f32229da302e/windowsxp-kb927544-x86-enu.exe)
Windows XP for x64-based computers
The following file is available for download from the Microsoft Download Center:

Collapse this imageExpand this image
Download
Download the WindowsServer2003.WindowsXP-KB927544-x64-ENU.exe package now. (http://download.microsoft.com/download/a/9/9/a998c041-081d-4f79-a1bf-44f6eb74ee52/windowsserver2003.windowsxp-kb927544-x64-enu.exe)
Windows XP for x64-based computers, Japanese
The following file is available for download from the Microsoft Download Center:

Collapse this imageExpand this image
Download
Download the WindowsServer2003.WindowsXP-KB927544-v2-x64-JPN.exe package now. (http://download.microsoft.com/download/0/8/2/08234ddd-3e3d-4623-862d-1b14112c2822/windowsserver2003.windowsxp-kb927544-v2-x64-jpn.exe)
Windows XP for x86-based computers, Japanese
The following file is available for download from the Microsoft Download Center:

Collapse this imageExpand this image
Download
Download the WindowsXP-KB927544-x86-JPN.exe package now. (http://download.microsoft.com/download/e/c/7/ec78cb6c-6e31-491f-a584-1f6f5db5c540/windowsxp-kb927544-x86-jpn.exe)

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591  (http://support.microsoft.com/kb/119591/ ) How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows XP for x86-based computers
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File nameFile versionFile sizeDateTimePlatform
Qcap.dll6.5.2600.3024192,51231-Oct-200613:13x86
Quartz.dll6.5.2600.30241,287,68031-Oct-200613:13x86
Windows Server 2003 for x64-based computers
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File nameFile versionFile sizeDateTimePlatform
Qcap.dll6.5.3790.4069252,41626-Apr-200715:04x64
Quartz.dll6.5.3790.40692,190,33626-Apr-200715:04x64
Wqcap.dll6.5.3790.4069192,51226-Apr-200715:04x86
Wquartz.dll6.5.3790.40691,274,88026-Apr-200715:04x86
Windows Server 2003 for x86-based computers
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File nameFile versionFile sizeDateTimePlatform
Qcap.dll6.5.3790.4069192,51226-Apr-200722:08x86
Quartz.dll6.5.3790.40691,274,88026-Apr-200722:08x86
Windows Vista for x86-based computers
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File nameFile versionFile sizeDateTimePlatform
Quartz.dll6.6.6001.222741,314,81626-Sep-200803:34x86
Windows Vista for x64-based computers
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File nameFile versionFile sizeDateTimePlatform
Quartz.dll6.6.6001.222741,570,81626-Sep-200804:46x64
Windows Vista for ia64-based computers
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File nameFile versionFile sizeDateTimePlatform
Quartz.dll6.6.6001.222743,864,57626-Sep-200804:40IA-64
Windows Server 2008 for x86-based computers
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Quartz.dll6.6.6001.222741,314,81626-Sep-200803:34x86
Windows Server 2008 for x64-based computers
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Quartz.dll6.6.6001.222741,570,81626-Sep-200804:46x64
Windows Server 2008 for ia64-based computers
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Quartz.dll6.6.6001.222743,864,57626-Sep-200804:40IA-64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

After you apply this hotfix, the new AVI file creation limit is approximately 11 terabytes. The new AVI file playback limit is approximately 1.7 terabytes.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

APPLIES TO
  • Microsoft DirectX 9.0 Runtime
  • Windows Media Encoder 9 Series
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Ultimate
Keywords: 
atdownload kbqfe kbtshoot kbfix KB927544
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