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Article ID: 928494 - Last Review: May 20, 2008 - Revision: 3.2

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SYMPTOMS

Consider the following scenario:
  • You run Microsoft Office InfoPath 2003 and Windows Internet Explorer 6 on a Microsoft Windows XP-based computer.
  • You open or design a form that contains a Date Picker control.
  • You preview the form, click inside the Date Picker control, and then press the LEFT ARROW key.
In this scenario, InfoPath 2003 crashes.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Windows Vista. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935791  (http://support.microsoft.com/kb/935791/ ) How to obtain the latest Windows Vista service pack

Cumulative security update information

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

To resolve this problem immediately, install the hotfix files in the most recent cumulative security update for Internet Explorer. For more technical information about the most recent cumulative security update for Internet Explorer, visit the following Microsoft Web site:
http://www.microsoft.com/technet/security/current.aspx (http://www.microsoft.com/technet/security/current.aspx)
For more information about how to install hotfixes that are included in a cumulative security update for Internet Explorer, click the following article number to view the article in the Microsoft Knowledge Base:
897225  (http://support.microsoft.com/kb/897225/ ) How to install hotfixes that are included in updates and cumulative security updates for Internet Explorer
Note This hotfix was first included in security update 928090 (MS07-016). For more information, click the following article number to view the article in the Microsoft Knowledge Base:
928090  (http://support.microsoft.com/kb/928090/ ) MS07-016: Cumulative security update for Internet Explorer

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Apply this hotfix if you cannot install the most recent cumulative security update for Internet Explorer.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Mshtmled.dll6.0.2900.3038449,02420-Nov-200613:26x86

Hotfix replacement information

This hotfix is replaced by the hotfix files in security update 928090 and by later cumulative security updates for Internet Explorer.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Vista Service Pack 1.

MORE INFORMATION

For more information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:
816915  (http://support.microsoft.com/kb/816915/ ) New file naming schema for Microsoft Windows software update packages
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

APPLIES TO
  • Microsoft Internet Explorer 6.0, when used with:
    • Microsoft Windows XP Professional
    • Microsoft Windows XP Home Edition
    • Microsoft Office InfoPath 2003
Keywords: 
kbautohotfix kbvistasp1fix kbwinxppresp3fix kbqfe kbhotfixserver kbexpertiseinter kbfix kbprb KB928494
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