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Article ID: 928627 - Last Review: October 8, 2011 - Revision: 3.0

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SYMPTOMS

Consider the following scenario. You run a custom application on a Microsoft Windows XP Tablet PC Edition-based computer. In this custom application, you do one of the following:
  • You tap the pen one time in a text box or in a form. Then, you tap the pen one time in a different text box or in a different form.
  • You click the mouse one time in a text box or in a form. Then, you click the mouse one time in a different text box or in a different form.
In this scenario, these single-tap events or single-click events are incorrectly reported to the application as double-tap events or as double-click events. In some cases, the single-tap events or the single-click events are reported to the application as both a single-tap event and a double-tap event or as both a single-click event and a double-click event.

For example, assume that you tap the pen in a text box on one form, and then you tap the pen in a text box on a second form. These two individual single-tap events are reported to the application as a double-tap event on the second form.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Win32k.sys5.1.2600.30921,843,96827-Feb-200710:13x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:
816915  (http://support.microsoft.com/kb/816915/ ) New file naming schema for Microsoft Windows software update packages
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

APPLIES TO
  • Microsoft Windows XP Tablet PC Edition
Keywords: 
kbautohotfix kbexpertiseinter kbwinxppresp3fix kbfix kbbug kbHotfixServer kbqfe KB928627
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