Microsoft small business knowledge base

Article ID: 928723 - Last Review: October 15, 2007 - Revision: 1.5


The 2007 Microsoft Office programs include a new feature named Alert ID. This feature can help you find the content that you want when you search the Microsoft Knowledge Base. This article describes how to use the new Alert ID feature.


When you search the Microsoft Knowledge Base for a warning or for an error message that you receive in a 2007 Office program, you may find several articles that contain similar text. Additionally, you may be looking for content that exists only in a different language.

To help you find the prescriptive content for the warning or for the error message that you are experiencing, a new feature was added to the 2007 Office programs. This new feature adds a unique alert number, or Alert ID, to the warning or message dialog box.

To display the Alert ID when the warning dialog box or the error message dialog box is on the screen, press CTRL+SHIFT+I. The Alert ID is displayed in the lower-right corner of the dialog box. Add this unique number to the list of search words that you use. This helps narrow your search for the corresponding Microsoft Knowledge Base article.

Note This new feature is not enabled for warnings or for error messages that you may receive during the setup process for the 2007 Office programs.

To search for content in the Microsoft Knowledge Base, visit the following Microsoft Web site: (

  • Microsoft Office Basic 2007
  • Microsoft Office Enterprise 2007
  • Microsoft Office Home and Student 2007
  • Microsoft Office Professional 2007
  • Microsoft Office Professional Plus 2007
  • Microsoft Office Standard 2007
  • Microsoft Office Ultimate 2007
  • Microsoft Office Access 2007
  • Microsoft Office Excel 2007
  • Microsoft Office InfoPath 2007
  • Microsoft Office OneNote 2007
  • Microsoft Office Outlook 2007
  • Microsoft Office PowerPoint 2007
  • Microsoft Office Project Professional 2007
  • Microsoft Office Project Standard 2007
  • Microsoft Office Publisher 2007
  • Microsoft Office SharePoint Designer 2007
  • Microsoft Office Visio Professional 2007
  • Microsoft Office Visio Standard 2007
  • Microsoft Office Word 2007
kbofficealertid kbtshoot kbpubtypekc kberrmsg kbexpertisebeginner kbhowto KB928723
Additional support options
Ask The Microsoft Small Business Support Community
Contact Microsoft Small Business Support
Find Microsoft Small Business Support Certified Partner
Find a Microsoft Store For In-Person Small Business Support