DetailPage-MSS-KB

Microsoft small business knowledge base

Article ID: 929867 - Last Review: September 28, 2011 - Revision: 4.0

On This Page

Problem description

After you upgrade your browser to Windows Internet Explorer 7, and then you click hyperlinks in e-mail messages from Outlook Express, you experience the following issues:
  • The hyperlinks do not work correctly.
  • Internet Explorer 7 does not start.

Resolution

To resolve this issue, use one of the following methods.

Method 1

To have us fix this problem for you, go to the “Fix it for me” section. If you would rather fix this problem yourself, go to the “Let me fix it myself” section.

Fix it for me

To fix this problem automatically, click the Fix this problem link. Then, click Run in the File Download dialog box, and follow the steps in the wizard.


Fix this problem
Microsoft Fix it 50222



Note this wizard may be in English only; however, the automatic fix also works for other language versions of Windows.

Note if you are not on the computer that has the problem, save the Fix it solution to a flash drive or a CD and then run it on the computer that has the problem.

Now go to the "Did this fix the problem?" section.

Let me fix it myself

To fix this problem yourself, follow these steps:
  1. Click Start, and then click My Computer.
  2. On the Tools menu, click Folder Options.
  3. In the Folder Options dialog box, click the File Types tab.
  4. In the Registered file types list, click (NONE) URL:HyperText Transfer Protocol, and then click Advanced.
  5. In the Edit File Type dialog box, click Edit.

    Important Make sure that you note the current values for the fields that are in this dialog box before you go to the next step. You may have to restore the values for the fields that you changed if this method does not resolve the issue.
  6. In the Action box, type open if it is not already there.
  7. In the Application used to perform action box, type "C:\Program Files\Internet Explorer\iexplore.exe" -nohome if it is not already there.
  8. Click to select the Use DDE check box if it is not already selected.
  9. In the DDE Message box, type "%1",,-1,0,,,, if it is not already there.
  10. In the Application box, type IExplore if it is not already there.
  11. Make sure that there is no value in the DDE Application Not Running box. If there is a value in this box, delete it.
  12. In the Topic box, type WWW_OpenURL if it is not already there.
  13. To close the Edit File Type dialog box, click OK two times.
  14. In the Registered file types list, locate and click (NONE) URL:HyperText Transfer Protocol with Privacy, and then click Advanced.
  15. Repeat steps 5 through 14 by using the (NONE) URL:HyperText Transfer Protocol with Privacy list item instead of the (NONE) URL:HyperText Transfer Protocol list item.
  16. To close the Folder Options dialog box, click OK.
  17. Test a hyperlink from Outlook Express.

Did this fix the problem?

Check whether the problem is fixed. If the problem is fixed, you are finished with this article. If the problem is not fixed, you can go on to Method 2 or contact support (http://support.microsoft.com/contactus) .
If you are still experiencing the problem, go on to Method 2.

Method 2

  1. Click Start, and then click My Computer.
  2. On the Tools menu, click Folder Options.
  3. In the Folder Options dialog box, click the File Types tab.
  4. In the Registered file types list, locate and click (NONE) URL:HyperText Transfer Protocol, and then click Advanced.
  5. In the Edit File Type dialog box, click Edit.
  6. At the end of the value that is in the Application used to perform action box, replace the -nohome entry with %1.

    Note If Internet Explorer 7 prompts you to make it the default browser, click No. If you click Yes, Internet Explorer 7 may reset the entry to -nohome. In this situation, this issue may recur.
  7. To close the Edit File Type dialog box, click OK two times.
  8. In the Registered file types list, locate and click (NONE) URL:HyperText Transfer Protocol with Privacy, and then click Advanced.
  9. Repeat steps 5 through 8 by using the (NONE) URL:HyperText Transfer Protocol with Privacy list item instead of the (NONE) URL:HyperText Transfer Protocol list item.
  10. To close the Folder Options dialog box, click OK.
  11. Test a hyperlink from Outlook Express.

APPLIES TO
  • Windows Internet Explorer 7 for Windows Server 2003
  • Windows Internet Explorer 7 for Windows XP
Keywords: 
kbmsifixme kbfixme kbexpertisebeginner kbtshoot KB929867
Share
Additional support options
Ask The Microsoft Small Business Support Community
Contact Microsoft Small Business Support
Find Microsoft Small Business Support Certified Partner
Find a Microsoft Store For In-Person Small Business Support