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Article ID: 932063 - Last Review: October 8, 2011 - Revision: 4.0

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Support for Windows Vista without any service packs installed ended on April 13, 2010. To continue receiving security updates for Windows, make sure you're running Windows Vista with Service Pack 2 (SP2). For more information, refer to this Microsoft web page: Support is ending for some versions of Windows (http://windows.microsoft.com/en-us/windows/help/end-support-windows-xp-sp2-windows-vista-without-service-packs)

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SYMPTOMS

On a Microsoft Windows Vista-based computer, you may experience one or more of the following symptoms in a wireless network environment.

Symptom 1

IEEE 802.1X authentication that is based on Virtual Local Area Network (VLAN) switching may fail.

For example, you try to use computer authentication and user authentication to switch the client computer to different VLANs. However, the client computer does not obtain the correct IP address during VLAN switching.

Symptom 2

In a wireless profile, the information about the Extensible Authentication Protocol (EAP) method that is selected in a user interface may be incorrect.

For example, if different vendors provide more than one EAP method, the EAP method that is displayed in a wireless profile is not the EAP method that is actually selected.

Symptom 3

A wireless profile that an independent hardware vendor (IHV) provides may be corrupted after you use the wireless profile user interface to edit the profile. When this problem occurs, you may receive an error message that Windows Explorer has crashed.

Symptom 4

Every time that you roam to a different wireless access point, you are prompted to provide a user credential. This problem occurs even if you have saved the user credential.

Symptom 5

You registered a Protected Extensible Authentication Protocol (PEAP) method that the IHV provided. When you try to authenticate against an Internet Authentication Service (IAS) server, the server may reject the authentication, and the IAS server may send an error message that the authentication has failed. The Onex.dll file crashes when this problem occurs.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Windows Vista. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935791  (http://support.microsoft.com/kb/935791/ ) How to obtain the latest Windows Vista service pack

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other previously released hotfixes.

Registry information

To use one of the hotfixes in this package, you do not have to make any changes to the registry.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista, x86-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Package_1_for_kb932063~31bf3856ad364e35~x86~~6.0.1.0.mumNot applicable3,76615-Mar-200709:45Not applicable
Package_2_for_kb932063~31bf3856ad364e35~x86~~6.0.1.0.mumNot applicable3,09115-Mar-200709:45Not applicable
Update.mumNot applicable1,88515-Mar-200709:45Not applicable
X86_023eca4a4bef65b053859d1e6cfbeb0e_31bf3856ad364e35_6.0.6000.20557_none_d69e7a54e4a29536.manifestNot applicable69615-Mar-200709:45Not applicable
X86_17d5b198a8db211d60417edbdc825949_31bf3856ad364e35_6.0.6000.20557_none_41f3dbef5af16e25.manifestNot applicable69515-Mar-200709:45Not applicable
X86_4bcc116aaf15aa0dadc767775aa879f4_31bf3856ad364e35_6.0.6000.20557_none_9909182e9ca8a873.manifestNot applicable70015-Mar-200709:45Not applicable
X86_62d40d6b45404c64629103fd408b7aa7_31bf3856ad364e35_6.0.6000.20557_none_0cd821292a58138f.manifestNot applicable69215-Mar-200709:45Not applicable
X86_ce1d4da75efa481af45200a5d6bc6638_31bf3856ad364e35_6.0.6000.20557_none_1cc2e40b0dc57011.manifestNot applicable69415-Mar-200709:45Not applicable
X86_d67609560c5bd508b8c327391689d720_31bf3856ad364e35_6.0.6000.20557_none_630bd8f6b6a3af2e.manifestNot applicable69515-Mar-200709:45Not applicable
X86_dcf14405e64cea6a3c7554d77581977d_31bf3856ad364e35_6.0.6000.20557_none_1d9299aa18a0e8a6.manifestNot applicable69615-Mar-200709:45Not applicable
X86_microsoft-windows-dot3gpui_31bf3856ad364e35_6.0.6000.20557_none_93fbe9ccb0df92aa.manifestNot applicable25,05715-Mar-200709:49Not applicable
X86_microsoft-windows-dot3svc_31bf3856ad364e35_6.0.6000.20557_none_69e05b8b8f9d9d9b.manifestNot applicable51,28315-Mar-200709:49Not applicable
X86_microsoft-windows-native-80211_31bf3856ad364e35_6.0.6000.20557_none_4d7cf5d3ab0bd7e1.manifestNot applicable5,22915-Mar-200709:49Not applicable
X86_microsoft-windows-onex_31bf3856ad364e35_6.0.6000.20557_none_a43f68b03974f1f3.manifestNot applicable9,12515-Mar-200709:49Not applicable
X86_microsoft-windows-wlangpui_31bf3856ad364e35_6.0.6000.20557_none_3ef11cfe26aba992.manifestNot applicable27,03015-Mar-200709:49Not applicable
X86_microsoft-windows-wlansvc_31bf3856ad364e35_6.0.6000.20557_none_9ab88f1620ff72d9.manifestNot applicable76,54915-Mar-200709:49Not applicable
X86_microsoft-windows-wlanui_31bf3856ad364e35_6.0.6000.20557_none_6b006d0a08ecab71.manifestNot applicable19,05615-Mar-200709:49Not applicable
Dot3gpui.dll6.0.6000.20557225,79215-Mar-200701:43x86
Dot3.mofNot applicable6,07014-Mar-200721:51Not applicable
Dot3.tmfNot applicable246,82815-Mar-200701:00Not applicable
Dot3api.dll6.0.6000.2055726,11215-Mar-200701:43x86
Dot3dlg.dll6.0.6000.2055745,56815-Mar-200701:43x86
Dot3msm.dll6.0.6000.2055772,19215-Mar-200701:43x86
Dot3svc.dll6.0.6000.20557146,94415-Mar-200701:43x86
Dot3ui.dll6.0.6000.20557141,82415-Mar-200701:43x86
Gatherwiredinfo.vbsNot applicable11,80207-Jan-200705:27Not applicable
Gatherwiredinfo.xsltNot applicable74307-Jan-200705:27Not applicable
Lan diagnostics.xmlNot applicable46,77807-Jan-200705:27Not applicable
Report.system.netdiagframework.xmlNot applicable29,35607-Jan-200705:27Not applicable
Report.system.wired.xmlNot applicable19,29007-Jan-200705:27Not applicable
Rules.system.netdiagframework.xmlNot applicable57,28607-Jan-200705:27Not applicable
Rules.system.wired.xmlNot applicable43,80807-Jan-200705:27Not applicable
Nwifi.sys6.0.6000.20557154,11215-Mar-200701:00x86
Onex.dll6.0.6000.20557162,81615-Mar-200701:45x86
Onex.mofNot applicable2,95214-Mar-200721:51Not applicable
Onex.tmfNot applicable223,52615-Mar-200701:00Not applicable
Wlangpui.dll6.0.6000.20557390,14415-Mar-200701:45x86
Gatherwirelessinfo.vbsNot applicable14,82707-Jan-200705:37Not applicable
Gatherwirelessinfo.xsltNot applicable93307-Jan-200705:37Not applicable
Report.system.wireless.xmlNot applicable59,62007-Jan-200705:37Not applicable
Rules.system.wireless.xmlNot applicable164,68007-Jan-200705:37Not applicable
Wireless diagnostics.xmlNot applicable33,99107-Jan-200705:37Not applicable
Wlan.mofNot applicable12,87613-Mar-200722:20Not applicable
Wlan.tmfNot applicable1,656,22715-Mar-200701:00Not applicable
Wlanapi.dll6.0.6000.2055747,10415-Mar-200701:45x86
Wlanhlp.dll6.0.6000.2055767,58415-Mar-200701:45x86
Wlanmsm.dll6.0.6000.20557290,81615-Mar-200701:45x86
Wlansec.dll6.0.6000.20557297,98415-Mar-200701:46x86
Wlansvc.dll6.0.6000.20557502,78415-Mar-200701:46x86
Wlanui.dll6.0.6000.20557199,68015-Mar-200701:46x86
Windows Vista, 64-bit versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Amd64_0edc572fda0af486d0ca64cbc51615e1_31bf3856ad364e35_6.0.6000.20557_none_5698cc2ceafa1d36.manifestNot applicable70415-Mar-200709:45Not applicable
Amd64_1ebf2447479603d9aa03ad29a538872f_31bf3856ad364e35_6.0.6000.20557_none_eef0c88998e25708.manifestNot applicable1,04015-Mar-200709:45Not applicable
Amd64_7f971264835b376ce8281e1896d31d75_31bf3856ad364e35_6.0.6000.20557_none_5cab2ed0b3d3c44c.manifestNot applicable1,03415-Mar-200709:45Not applicable
Amd64_81efc4a649f6377956b7fd9deea36f20_31bf3856ad364e35_6.0.6000.20557_none_94d6b001637a8b96.manifestNot applicable1,04015-Mar-200709:45Not applicable
Amd64_96abd028b6a7ecadffd871cd93be16ea_31bf3856ad364e35_6.0.6000.20557_none_802299eff6952078.manifestNot applicable1,03615-Mar-200709:45Not applicable
Amd64_aa87c9e82856298b40e746e8deb70b77_31bf3856ad364e35_6.0.6000.20557_none_06cb1d54a8b84e71.manifestNot applicable1,04215-Mar-200709:45Not applicable
Amd64_fae943c30d1b2ca6c4b851e12571f0d8_31bf3856ad364e35_6.0.6000.20557_none_f0367f5a05004325.manifestNot applicable1,04015-Mar-200709:45Not applicable
Amd64_microsoft-windows-dot3gpui_31bf3856ad364e35_6.0.6000.20557_none_f01a8550693d03e0.manifestNot applicable25,09115-Mar-200709:53Not applicable
Amd64_microsoft-windows-dot3svc_31bf3856ad364e35_6.0.6000.20557_none_c5fef70f47fb0ed1.manifestNot applicable51,33515-Mar-200709:53Not applicable
Amd64_microsoft-windows-native-80211_31bf3856ad364e35_6.0.6000.20557_none_a99b915763694917.manifestNot applicable5,49415-Mar-200709:53Not applicable
Amd64_microsoft-windows-onex_31bf3856ad364e35_6.0.6000.20557_none_005e0433f1d26329.manifestNot applicable9,14915-Mar-200709:53Not applicable
Amd64_microsoft-windows-wlangpui_31bf3856ad364e35_6.0.6000.20557_none_9b0fb881df091ac8.manifestNot applicable27,07615-Mar-200709:53Not applicable
Amd64_microsoft-windows-wlansvc_31bf3856ad364e35_6.0.6000.20557_none_f6d72a99d95ce40f.manifestNot applicable76,62115-Mar-200709:53Not applicable
Amd64_microsoft-windows-wlanui_31bf3856ad364e35_6.0.6000.20557_none_c71f088dc14a1ca7.manifestNot applicable18,75515-Mar-200709:53Not applicable
Package_1_for_kb932063~31bf3856ad364e35~amd64~~6.0.1.0.mumNot applicable4,64515-Mar-200709:45Not applicable
Package_2_for_kb932063~31bf3856ad364e35~amd64~~6.0.1.0.mumNot applicable3,53615-Mar-200709:45Not applicable
Update.mumNot applicable1,89715-Mar-200709:45Not applicable
Wow64_microsoft-windows-dot3svc_31bf3856ad364e35_6.0.6000.20557_none_d053a1617c5bd0cc.manifestNot applicable39,06615-Mar-200709:53Not applicable
Wow64_microsoft-windows-onex_31bf3856ad364e35_6.0.6000.20557_none_0ab2ae8626332524.manifestNot applicable7,30615-Mar-200709:53Not applicable
Wow64_microsoft-windows-wlangpui_31bf3856ad364e35_6.0.6000.20557_none_a56462d41369dcc3.manifestNot applicable23,11315-Mar-200709:53Not applicable
Wow64_microsoft-windows-wlansvc_31bf3856ad364e35_6.0.6000.20557_none_012bd4ec0dbda60a.manifestNot applicable65,30415-Mar-200709:53Not applicable
Dot3gpui.dll6.0.6000.20557265,21615-Mar-200702:59x64
Dot3.mofNot applicable6,07014-Mar-200721:51Not applicable
Dot3.tmfNot applicable260,15415-Mar-200701:32Not applicable
Dot3api.dll6.0.6000.2055734,30415-Mar-200702:59x64
Dot3dlg.dll6.0.6000.2055755,29615-Mar-200702:59x64
Dot3msm.dll6.0.6000.2055788,57615-Mar-200702:59x64
Dot3svc.dll6.0.6000.20557174,08015-Mar-200702:59x64
Dot3ui.dll6.0.6000.20557153,08815-Mar-200702:59x64
Gatherwiredinfo.vbsNot applicable11,80207-Jan-200705:27Not applicable
Gatherwiredinfo.xsltNot applicable74307-Jan-200705:27Not applicable
Lan diagnostics.xmlNot applicable46,77807-Jan-200705:27Not applicable
Report.system.netdiagframework.xmlNot applicable29,35607-Jan-200705:27Not applicable
Report.system.wired.xmlNot applicable19,29007-Jan-200705:27Not applicable
Rules.system.netdiagframework.xmlNot applicable57,28607-Jan-200705:27Not applicable
Rules.system.wired.xmlNot applicable43,80807-Jan-200705:27Not applicable
Nwifi.sys6.0.6000.20557189,95215-Mar-200701:32x64
Onex.dll6.0.6000.20557189,44015-Mar-200703:01x64
Onex.mofNot applicable2,95214-Mar-200721:51Not applicable
Onex.tmfNot applicable222,73115-Mar-200701:32Not applicable
Wlangpui.dll6.0.6000.20557477,69615-Mar-200703:02x64
Gatherwirelessinfo.vbsNot applicable14,82707-Jan-200705:38Not applicable
Gatherwirelessinfo.xsltNot applicable93307-Jan-200705:38Not applicable
Report.system.wireless.xmlNot applicable59,62007-Jan-200705:38Not applicable
Rules.system.wireless.xmlNot applicable164,68007-Jan-200705:38Not applicable
Wireless diagnostics.xmlNot applicable33,99107-Jan-200705:38Not applicable
Wlan.mofNot applicable12,87613-Mar-200722:20Not applicable
Wlan.tmfNot applicable1,724,33415-Mar-200701:32Not applicable
Wlanapi.dll6.0.6000.2055762,97615-Mar-200703:02x64
Wlanhlp.dll6.0.6000.2055797,79215-Mar-200703:02x64
Wlanmsm.dll6.0.6000.20557350,20815-Mar-200703:02x64
Wlansec.dll6.0.6000.20557372,22415-Mar-200703:02x64
Wlansvc.dll6.0.6000.20557603,64815-Mar-200703:02x64
Wlanui.dll6.0.6000.20557215,55215-Mar-200703:02x64
Dot3.mofNot applicable6,07014-Mar-200721:51Not applicable
Dot3api.dll6.0.6000.2055726,11215-Mar-200701:43x86
Dot3dlg.dll6.0.6000.2055745,56815-Mar-200701:43x86
Dot3msm.dll6.0.6000.2055772,19215-Mar-200701:43x86
Dot3ui.dll6.0.6000.20557141,82415-Mar-200701:43x86
Onex.dll6.0.6000.20557162,81615-Mar-200701:45x86
Onex.mofNot applicable2,95214-Mar-200721:51Not applicable
Wlangpui.dll6.0.6000.20557390,14415-Mar-200701:45x86
Wlan.mofNot applicable12,87613-Mar-200722:20Not applicable
Wlanapi.dll6.0.6000.2055747,10415-Mar-200701:45x86
Wlanhlp.dll6.0.6000.2055767,58415-Mar-200701:45x86
Wlanmsm.dll6.0.6000.20557290,81615-Mar-200701:45x86
Wlansec.dll6.0.6000.20557297,98415-Mar-200701:46x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Vista Service Pack 1.

MORE INFORMATION

For more information about how to connect a Windows Vista-based computer to wireless networks, visit the following Microsoft Web site:
http://technet.microsoft.com/en-us/library/bb878035.aspx (http://technet.microsoft.com/en-us/library/bb878035.aspx)
For more information about IEEE 802.1X authentication, visit the following Microsoft Web site:
http://msdn2.microsoft.com/en-us/library/aa915922.aspx (http://msdn2.microsoft.com/en-us/library/aa915922.aspx)
For more information about how to troubleshoot Windows Vista 802.11 wireless connections, visit the following Microsoft Web site:
http://technet2.microsoft.com/WindowsVista/en/library/3ed3d027-5ae8-4cb0-ade5-0a7c446cd4f71033.mspx?mfr=true (http://technet2.microsoft.com/WindowsVista/en/library/3ed3d027-5ae8-4cb0-ade5-0a7c446cd4f71033.mspx?mfr=true)
For more information about EAP methods, visit the following Microsoft Web site:
http://msdn2.microsoft.com/en-us/library/aa363937.aspx (http://msdn2.microsoft.com/en-us/library/aa363937.aspx)
For more information about how to install an EAP method, visit the following Microsoft Web site:
http://msdn2.microsoft.com/en-us/library/aa363962.aspx (http://msdn2.microsoft.com/en-us/library/aa363962.aspx)
For more information about wireless networks, visit the following Microsoft Web site:
http://technet.microsoft.com/en-us/network/bb530679.aspx (http://technet.microsoft.com/en-us/network/bb530679.aspx)
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/LN/ ) Description of the standard terminology that is used to describe Microsoft software updates

APPLIES TO
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise
  • Windows Vista Home Premium
  • Windows Vista Ultimate
Keywords: 
kbautohotfix kbvistasp1fix kbexpertiseadvanced kbqfe kbHotfixServer KB932063
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