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Article ID: 932471 - Last Review: October 8, 2011 - Revision: 3.0

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SYMPTOMS

When you try to open or to create a protected XML Paper Specification (XPS) document by using the XPS viewer that is included with the Microsoft .NET Framework 3.0, you receive the following error message:
Cannot open this document because your permissions have expired.
Note The XPS viewer is a component of the Microsoft .NET Framework 3.0. The .NET Framework 3.0 is included with Windows Vista.

CAUSE

The XPS viewer uses the Rights Management Services (RMS) functionality in Microsoft Windows to create and to open RMS-protected XPS documents. RMS uses an XML manifest file to store configuration information.

The problem that is described in the "Symptoms" section occurs because the manifest file sets an incorrect expiration date for the RMS functionality of the XPS viewer. If the system date is later than the expiration date that the manifest file sets, you receive the error message that is mentioned in the "Symptoms" section. For example, if the manifest file sets the expiration date to December 31, 2006, and the system date is later than December 31, 2006, this problem occurs.

RESOLUTION

Hotfix information

A hotfix is included in the .NET Framework 3.5 and in the .NET Framework 3.5 Service Pack 1. To resolve this problem immediately, install the latest version of the .NET Framework by using Windows Update. Or, download the latest service pack from the following Microsoft Web site:
http://www.microsoft.com/downloads/details.aspx?familyid=AB99342F-5D1A-413D-8319-81DA479AB0D7&displaylang=en (http://www.microsoft.com/downloads/details.aspx?familyid=AB99342F-5D1A-413D-8319-81DA479AB0D7&displaylang=en)

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

APPLIES TO
  • Microsoft .NET Framework 3.0
  • Microsoft .NET Framework 3.5 Service Pack 1
Keywords: 
kbvistasp1fix kbqfe KB932471
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