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Article ID: 933177 - Last Review: January 26, 2013 - Revision: 2.0

This article is intended for a beginning to intermediate computer user.You may find it easier to follow the steps if you print this article first.

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Symptoms of the problem

When you try to activate Windows Vista over the Internet by using the Windows Activation Wizard, the activation process may not be completed successfully.

Methods to resolve the problem

Use the telephone to activate Windows

To activate Windows over the telephone, click Use the automated phone system in the Windows Activation Wizard.

Similar problems and solutions

For more information about advanced solutions for this issue, click the following article number to go to the article in the Microsoft Knowledge Base:
921471  ( ) Windows activation fails and may generate error code 0x8004FE33
For more information about Windows Vista Volume Activation 2.0, click the following article number to view the article in the Microsoft Knowledge Base:
929712  ( ) Volume Activation information for Windows Vista

Applies to
  • Windows Vista Business
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Ultimate
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
  • Windows Web Server 2008
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