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Article ID: 933256 - Last Review: June 21, 2014 - Revision: 5.0

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Symptoms

In Windows Internet Explorer 7, you may receive an error message that resembles the following when you try to print a Microsoft Office document that appears in a frame:
The document in this frame cannot be printed as laid out.

This frame will be printed separately.
The document does not print as expected.

Resolution

To resolve this problem, either install the cumulative security update for Internet Explorer or the apply the solution that is appropriate for the operating system. For example, you can install the most recent cumulative security update for Internet Explorer 7. Or, if the computer is running Microsoft Windows Server 2003, you can install Windows Server 2003 Service Pack 2.

Security update information

To resolve this problem, install the most current cumulative security update for Internet Explorer. To install the most current updates, visit the following Microsoft Web site:
http://update.microsoft.com (http://update.microsoft.com)
For more technical information about the most current cumulative security update for Internet Explorer, visit the following Microsoft Web site:
http://www.microsoft.com/technet/security/current.aspx (http://www.microsoft.com/technet/security/current.aspx)
This update was first included in security update 933566 (MS07-033). For more information, click the following article number to view the article in the Microsoft Knowledge Base:
933566  (http://support.microsoft.com/kb/933566/ ) MS07-033: Cumulative Security Update for Internet Explorer

Windows Vista service pack information

To resolve this problem, obtain the latest service pack for Windows Vista. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935791  (http://support.microsoft.com/kb/935791/ ) How to obtain the latest Windows Vista service pack

Windows Vista hotfix information

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista, 32-bit versions
Collapse this tableExpand this table
File nameFile sizeDateTime
Ieframe.dll6,056,44823-Feb-200703:14
Windows Vista, 64-bit versions
Collapse this tableExpand this table
File nameFile sizeDateTime
Ieframe.dll7,057,92023-Feb-200704:46
Ieframe.dll6,056,44823-Feb-200703:14

Windows Server 2003 service pack information

To resolve this problem in Microsoft Windows Server 2003, obtain the latest Windows Server 2003 service pack. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889100  (http://support.microsoft.com/kb/889100/ ) How to obtain the latest service pack for Windows Server 2003

Windows Server 2003 hotfix information

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Server 2003, x64-based versions
Collapse this tableExpand this table
File nameFile sizeDateTime
Ieframe.dll7,057,92028-Feb-200717:31

Windows XP hotfix information

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Collapse this tableExpand this table
File nameFile sizeDateTime
Ieframe.dll6,056,44801-Mar-200704:31

Status

Microsoft has confirmed that this is a problem in Internet Explorer 7. This problem was first corrected in Windows Vista Service Pack 1.

Applies to
  • Windows Internet Explorer 7 in Windows Vista
  • Windows Internet Explorer 7 for Windows Server 2003
  • Windows Internet Explorer 7 for Windows XP
Keywords: 
kbvistasp1fix atdownload kbqfe kbfix kbbug KB933256
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