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Article ID: 935844 - Last Review: April 3, 2008 - Revision: 2.2

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The hotfix that is discussed in this article is not available for the Chinese version of Microsoft Dynamics CRM or for the Japanese version of Microsoft Dynamics CRM.

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SYMPTOMS

In Microsoft Dynamics CRM 3.0, consider the following scenario:
  • You run the Account Summary Report for an account.
  • In the Report Viewer: Account Summary dialog box, you click Last 7 Days in the Date field.
  • In the Report Viewer: Account Summary dialog box, you click View Report.
In this scenario, unexpected activities are displayed in the Account Summary Report. This problem occurs even if the date between the start date and the due date of these activities is not within the last seven days.

RESOLUTION

This problem was corrected in Microsoft Dynamics CRM 3.0 Update Rollup 3.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935364  (http://support.microsoft.com/kb/935364/ ) Update Rollup 3 is available for Microsoft Dynamics CRM 3.0

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Microsoft Dynamics CRM 3.0 client for Microsoft Office Outlook

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimeHashesPlatform
Crmaddin.dll3.0.5300.16261,183,08012-Jun-200723:52MD5: 176593168EAE95EA0FE875719789BBD4
SHA1: A5B51AB5242402E3620DE1BF9B9F79D3627E4DC5
x86
Crmnativeinteropproxy.dll3.0.5300.16263,422,05612-Jun-200723:54MD5: 5E96E3B7B4F845986BDBC4C55CD420D4
SHA1: F8FC7DC497F0517CE6E09DE3512F6A1A3406E21B
x86
Crmobjectmodel.dll3.0.5300.16266,761,32012-Jun-200723:54MD5: CA19C96828C1A8B1CAB15F83A88794D2
SHA1: A4B54A25113CF3CB717C09AD92BF75BE1F15ADF0
x86
Crmsecurity.dll3.0.5300.1626770,40812-Jun-200723:52MD5: C75805872F699FBEEDD9C6A2EF5F4759
SHA1: 33BF8759FA2BC3BC5E87CAAC799BAF950E2061E8
x86
Microsoft.crm.application.components.core.dll3.0.5300.1626292,20012-Jun-200723:38MD5: 28D72FC83F8C139F7FB5804DEA1524A0
SHA1: 2ABBFCF1F602B8FB1057090B52944BB011901FEB
x86
Microsoft.crm.application.pages.dll3.0.5300.1626738,66412-Jun-200723:38MD5: 6DFFEC91B88247E1C7031F0B5F6D8D23
SHA1: 452EDF5E5F5D2EB9537E5C0D18263F8DB61AF5A1
x86
Microsoft.crm.dll3.0.5300.1626382,31212-Jun-200723:38MD5: 1008DADE837BC59C3DD75462C436118F
SHA1: 06B6401D78B2DCDE9355DE1C748179D206738AEE
x86
Microsoft.crm.objectmodel.dll3.0.5300.1626320,87212-Jun-200723:38MD5: 7A019BFAD1D10C191E2E0B4FC3C7DF0E
SHA1: FD34DF9C94A112BB599166E6024B1AC9FAF86A37
x86
Pkgutil.cmdNot Applicable11329-Mar-200720:18Not ApplicableNot Applicable
Print_dlg.aspxNot Applicable8,82211-Jun-200722:08Not ApplicableNot Applicable
Syncqueue.dll3.0.5300.1626396,13612-Jun-200723:52MD5: F133DD8DFC9D05EB9148D530D64DBC55
SHA1: 510F6A3916D689E5CE07266D67A52AC8A2B0B95B
x86
Microsoft.crm.dll3.0.5300.1375,57617-Nov-200504:42MD5: 2B3ECF66B63F9978BF3D0779B29E0FC7
SHA1: B8756E483038993412A40FB7065E67DBC877A6BB
x86
Microsoft.crm.objectmodel.dll3.0.5300.1318,23217-Nov-200504:42MD5: 16A81E3990F8FEE0030392D56482695A
SHA1: A9E13671C7D3C38D706CA4D9F8F7801A99A7E88F
x86

Microsoft Dynamics CRM 3.0 client for Microsoft Office Outlook Compatibility Update

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimeHashesPlatform
Crmaddin.dll3.0.5300.16261,211,24012-Jun-200723:52MD5: 52C6FB852514286AE25C4FF04DA3B53B
SHA1: B81EA9229E1CA40FB75AC978237FDB2A43E90CE6
x86
Crmnativeinteropproxy.dll3.0.5300.16263,422,05612-Jun-200723:54MD5: B2E4EBDDC2756E29738FA49DFDC8C75E
SHA1: E63D35903C0D86AD8339A0299FADAA99FF2C6EEF
x86
Crmobjectmodel.dll3.0.5300.16266,761,32012-Jun-200723:54MD5: 85F6215B58606201C42D50E829F2A21E
SHA1: 33A2B27768343028C5FE4DF15096763388F7E835
x86
Microsoft.crm.application.components.core.dll3.0.5300.1626292,20012-Jun-200723:38MD5: 9BBA532EF393C9979B04C117D662CF3F
SHA1: B6FE155407A57DC9E85C417E67120D7F4B014812
x86
Microsoft.crm.application.components.strings.dll3.0.5300.1626726,37621-Jun-200708:54MD5: A85773248DA1C1CE584CF1F9509FB25F
SHA1: 950B0249603439D66519F0FCD0BA65F3DF10CDEA
x86
Microsoft.crm.application.pages.dll3.0.5300.1626738,66412-Jun-200723:41MD5: D638908B91D8061746A8A478FFC62A13
SHA1: 79A4345176D001FFFEF69604AD0032EB705B49FD
x86
Microsoft.crm.dll3.0.5300.1626382,31212-Jun-200723:38MD5: 46F292C3095F5FFB59F59B1C58C9C763
SHA1: FA783A76397934CBBAD5F02764A7D288B55E020A
x86
Microsoft.crm.objectmodel.dll3.0.5300.1626320,87212-Jun-200723:38MD5: 5948E1BC4059584D79508562E622BC9B
SHA1: 7BDF79DC8812A13061F27DED18CBB3B1467CA67F
x86
Print_dlg.aspxNot Applicable8,82211-Jun-200722:08Not ApplicableNot Applicable
Syncqueue.dll3.0.5300.1626396,13612-Jun-200723:52MD5: 6DB90861005328E1970C9D497121E4C9
SHA1: 51921AF806DABF5CB8C45DA517FB7E17778D4D3D
x86
Crmaddin.dll3.0.5300.16261,211,24012-Jun-200723:52MD5: 52C6FB852514286AE25C4FF04DA3B53B
SHA1: B81EA9229E1CA40FB75AC978237FDB2A43E90CE6
x86
Microsoft.crm.application.components.core.dll3.0.5300.1626292,20012-Jun-200723:38MD5: 9BBA532EF393C9979B04C117D662CF3F
SHA1: B6FE155407A57DC9E85C417E67120D7F4B014812
x86
Microsoft.crm.application.components.strings.dll3.0.5300.1626726,37621-Jun-200708:54MD5: A85773248DA1C1CE584CF1F9509FB25F
SHA1: 950B0249603439D66519F0FCD0BA65F3DF10CDEA
x86
Microsoft.crm.dll3.0.5300.1626382,31212-Jun-200723:38MD5: 46F292C3095F5FFB59F59B1C58C9C763
SHA1: FA783A76397934CBBAD5F02764A7D288B55E020A
x86

Microsoft Dynamics CRM 3.0 server

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimeHashesPlatform
Crmbulkmailservice.exe3.0.5300.16262,855,27212-Jun-200723:49MD5: AF31EB54AA595CBF52D190FD1ADCE41E
SHA1: 69FE00BCCB0EF80C04E4F9C12DF63AB1DE2DC2A8
x86
Crmcache.dll3.0.5300.1626301,92812-Jun-200723:49MD5: D4738C2D54B2073C29E977B8B7C14D9C
SHA1: 02CBD7479EC6BCD2D4044352A22D02E76FD753F8
x86
Crmmetadatacache.dll3.0.5300.1626204,13612-Jun-200723:49MD5: 6996817BB68BCAB28D4BD5F2A275A90D
SHA1: D67624A9BB0D7DD2C4457126B8A9E88F7263C071
x86
Crmnativeinteropproxy.dll3.0.5300.16263,422,05612-Jun-200723:54MD5: DC2F81189C9A13B30F79212EA81FFE00
SHA1: 510822EB788DB61EBEDBCB79F8396DF2B8DD800C
x86
Crmobjectmodel.dll3.0.5300.16266,761,32012-Jun-200723:54MD5: 7C0DC5ED46AE5C9A9ECE9DF5820727D2
SHA1: F2D4860F424BDA1F651D68251A893B0F90D9F05A
x86
Crmsecurity.dll3.0.5300.1626770,40812-Jun-200723:52MD5: F4F70BC5413BB2D3FB65EF886DCE3CF5
SHA1: 0DADBC69253F4CA5E83A67BFE00E9C7A8080DFF3
x86
Crmworkflowservice.exe3.0.5300.16263,903,33612-Jun-200723:49MD5: 89913D7EECE0A1AF338F209F5BA7A253
SHA1: F4055C09480FFCB4341D5285199096D5AF4B60E9
x86
Microsoft.crm.application.components.core.dll3.0.5300.1626288,10412-Jun-200723:38MD5: ABD008295D972D7FFE557637BB2A147E
SHA1: 8D92AF402B534B95C876385370EB72DAE76CF67F
x86
Microsoft.crm.application.pages.dll3.0.5300.1626968,04012-Jun-200723:37MD5: 0D23FCCF4E34EBF2BE284F828880FF4A
SHA1: 89BD50C0A419113FF64544A51E789DDB08B6CB14
x86
Microsoft.crm.dll3.0.5300.1626382,31212-Jun-200723:38MD5: 567658EBF3167D188C961A988B77748B
SHA1: 19E3244BA680D7E69BAEF0231214A303A3952557
x86
Microsoft.crm.objectmodel.dll3.0.5300.1626320,87212-Jun-200723:38MD5: EEED9A7BD1AA6D157EDDFDA9069E8499
SHA1: 3E7C21D60757532A011EA22B503B1D10E654F086
x86
Microsoft.crm.tools.workflowlibrary.dll3.0.5300.1626275,81621-Jun-200708:53MD5: 50C5DF263267B68C6FB24AB9F37A3B9B
SHA1: 5473FEBEC2930CB9346A35C1BAB6BCFA2D5AA4FE
x86
Pkgutil.cmdNot Applicable11329-Mar-200720:18Not ApplicableNot Applicable
Print_dlg.aspxNot Applicable8,82211-Jun-200722:07Not ApplicableNot Applicable
Microsoft.crm.dll3.0.5300.1375,56017-Nov-200504:39MD5: 5474F58EAF68D42E3134BED703CCABD8
SHA1: FD0DFF964D1A85060743BEAAA67DB4BEC790714C
x86
Microsoft.crm.objectmodel.dll3.0.5300.1318,21617-Nov-200504:39MD5: C3DEC53D3736B9000C2112A89A3434BA
SHA1: D7CABF23BFAED44DD21B51075C50822C108B9DED
x86
Crmdbhotfix.dll3.0.5300.1605105,83229-Mar-200720:18MD5: 03EE950503E9BD7425B1702308403C6C
SHA1: 6AE59976526A289FB9D1454846AFBF90210CE11E
x86
Kb927207_client.dll3.0.5300.162661,80012-Jun-200723:45MD5: C648D31984BB08B33CD55DD25272BFF7
SHA1: 6B9F2A289D4A332E899F893F9D47B1C6A672A793
x86
Kb930604_client.dll3.0.5300.162665,38412-Jun-200723:45MD5: ACDDE5EEA6F27260C962835D38CD9B75
SHA1: 12E0818F8E8B6B56DB83768133A200F9EDA05B8B
x86
Kb931627_client.dll3.0.5300.1626160,10412-Jun-200723:45MD5: 2B56D1779CA2FC3C4FCC2FEB2E417726
SHA1: 38C9F509B6285DCA8CBCC4429E62919003640349
x86
Kb933214_client.dll3.0.5300.162671,01612-Jun-200723:46MD5: 24A77B0CE91D3A3EB77A478337AD7CB0
SHA1: 0365EBAEF6548214B1ED45F60D87A844AA9D6FBE
x86
Kb933423_client.dll3.0.5300.162691,49612-Jun-200723:46MD5: 7AEFFAEE2BF8D3A52A434708509CF5D4
SHA1: B71501A0D7FF9E33B76EDD0766FE3085C9121B2F
x86
Kb933658_client.dll3.0.5300.162667,43212-Jun-200723:46MD5: 4351F6EBD0B846AED64F7919357B0D5F
SHA1: 5D1619AA01F055AD9CA466DFAFE2FD28BABC1F16
x86
Kb935844_client.dll3.0.5300.1626116,07212-Jun-200723:46MD5: 2D70756D37ECE89327DF52FA9B4D2024
SHA1: 8DA98DDE0344FC930E9EEA37019194A676747A94
x86
Kb936204_client.dll3.0.5300.162692,52012-Jun-200723:46MD5: 66F8B615E31BD6E4AA4218592A8B211E
SHA1: 738B0040E14183119EE2E30396864579C43C2FF6
x86
Kb938238_client.dll3.0.5300.162670,50412-Jun-200723:46MD5: 934D6C6C2FE1BB0B5D0C73334DD64DE1
SHA1: EA7C77BF8452E1CF9A11CC55D9AF5B1A1AC29BBE
x86

Installation information

Install this hotfix on computers that are running Microsoft Dynamics CRM 3.0 server software or the Microsoft Dynamics CRM 3.0 client for Microsoft Office Outlook.

Important When you install this hotfix, you must delete the temporary Internet files in Windows Internet Explorer for the hotfix to take effect.

Prerequisites

You must have Update Rollup 2 for Microsoft Dynamics CRM 3.0 installed to apply this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
927751  (http://support.microsoft.com/kb/927751/ ) Update Rollup 2 for Microsoft Dynamics CRM 3.0 is available

Restart requirement

If you are prompted, restart the computer after you install the hotfix.

Removal information

To remove this hotfix from a computer that is running Microsoft Windows Server 2003, Windows XP, or Windows 2000, use Add or Remove Programs in Control Panel.

MORE INFORMATION

For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates
887283  (http://support.microsoft.com/kb/887283/ ) Microsoft Business Solutions CRM software hotfix and update package naming standards

APPLIES TO
  • Microsoft CRM 3.0
  • Microsoft CRM client for Microsoft Office Outlook, when used with:
    • Microsoft CRM 3.0
Keywords: 
kbautohotfix kbmbsreports kbhotfixserver kbqfe kbmbsmigrate KB935844
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