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Article ID: 936003 - Last Review: September 23, 2011 - Revision: 4.0

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Support for Windows Vista without any service packs installed ended on April 13, 2010. To continue receiving security updates for Windows, make sure you're running Windows Vista with Service Pack 2 (SP2). For more information, refer to this Microsoft web page: Support is ending for some versions of Windows (http://windows.microsoft.com/en-us/windows/help/end-support-windows-xp-sp2-windows-vista-without-service-packs)

Important The update that is described in this Microsoft Knowledge Base article has been replaced by the update that is described in Microsoft Knowledge Base article 941600. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
941600  (http://support.microsoft.com/kb/941600/ ) Cumulative update rollup for USB core components in Windows Vista

On This Page

INTRODUCTION

Microsoft has released a cumulative update rollup for Windows Vista. This rollup helps establish a quality baseline for the USB core components on the Windows Vista operating system. This rollup supersedes previously-released USB fixes and contains additional high-applicability USB fixes.

For more information about the latest service pack for Windows Vista, click the following article number to view the article in the Microsoft Knowledge Base:
935791  (http://support.microsoft.com/kb/935791/ ) How to obtain the latest Windows Vista service pack

MORE INFORMATION

Issues that are fixed in the update rollup

This update rollup includes the fixes that are included in the following Microsoft Knowledge Base articles:
925528  (http://support.microsoft.com/kb/925528/ ) Stop errors occur on a Windows-based computer that has 2GB or more of RAM and is using an NVIDIA nForce USB controller
929734  (http://support.microsoft.com/kb/929734/ ) You may experience problems after you resume a Windows Vista-based computer from sleep or from hibernation
930568  (http://support.microsoft.com/kb/930568/ ) Error message when you try to put a Windows Vista-based computer to sleep or into hibernation: "STOP 0x000000FE BUGCODE_USB_DRIVER"
929478  (http://support.microsoft.com/kb/929478/ ) After you use the Safely Remove Hardware option to remove a built-in optical drive from a portable Windows Vista-based computer, you may be unable to reconnect the drive
930570  (http://support.microsoft.com/kb/930570/ ) Error message in the Usbhub.sys process when you wake a Windows Vista-based computer from sleep or from hibernation: "STOP 0x00000044"
928631  (http://support.microsoft.com/kb/928631/ ) A USB device may no longer work correctly after Windows Vista resumes from sleep or from hibernation
933433  (http://support.microsoft.com/kb/933433/ ) Recording quality is poor when you use a USB microphone on a Windows Vista-based computer that has 4 GB of RAM or more
933442  (http://support.microsoft.com/kb/933442/ ) A USB composite device does not work after you disable and then enable the device in Device Manager on a computer that is running Windows Vista
934633  (http://support.microsoft.com/kb/934633/ ) When you connect a USB multifunction printer device to a Windows Vista-based computer, a second instance of the printer object is created, and the first instance no longer works
934796  (http://support.microsoft.com/kb/934796/ ) Error message on a Windows Vista-based computer that is running a USB composite device: "STOP 0x000000FE"
933824  (http://support.microsoft.com/kb/933824/ ) The Safely Remove Hardware feature and the Windows Explorer "Eject" command do not work correctly with an Apple iPod that is connected to a Windows Vista-based computer
935782  (http://support.microsoft.com/kb/935782/ ) A USB device takes a long time to resume from "selective suspend" mode on a Windows Vista-based computer that uses UHCI USB controllers
935783  (http://support.microsoft.com/kb/935783/ ) When you resume a Windows Vista-based computer from sleep, you may experience unexpected behavior from a USB device
The following issues were not previously documented in a Microsoft Knowledge Base article.
  • When the computer resumes from a suspend state or from a hibernation state, the computer stops responding, and you receive a 0x9F stop message on a blue screen.
  • The computer takes a long time to resume from a suspend state or from a hibernation state.
  • The computer takes a long time to resume from a suspend state or from a hibernation state when you use a VIA controller.
  • The computer stops responding when you use an AuthenTec USB fingerprint reader. Also, you receive a 0xFE Stop error on a blue screen or a 0x9F Stop error on a blue screen.
  • The computer stops responding when you use a USB Bluetooth audio device.
  • The computer takes a long time to resume from a suspend state or from a hibernation state when you use an Enhanced Host Controller Interface (EHCI) controller.
  • The computer stops responding when you remove a USB device, and you receive a 0xFE Stop error on a blue screen.
  • When a computer resumes from a suspend state or from a hibernation state multiple times, you receive a 0xFE Stop error on a blue screen.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.Important The update that is described in this Microsoft Knowledge Base article has been replaced by the update that is described in Microsoft Knowledge Base article 941600. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
941600  (http://support.microsoft.com/kb/941600/ ) Cumulative update rollup for USB core components in Windows Vista

Prerequisites

No prerequisites are required.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista, x86-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Update.mumNot Applicable3,41011-May-200717:17Not Applicable
Usbccgp.sys6.0.6000.2059673,21611-May-200701:30x86
Usbhub.sys6.0.6000.20596192,00011-May-200701:30x86
Hidclass.sys6.0.6000.2059638,91211-May-200701:30x86
Hidir.sys6.0.6000.2059621,50411-May-200701:30x86
Hidparse.sys6.0.6000.2059625,47211-May-200701:30Not Applicable
Hidusb.sys6.0.6000.2059612,28811-May-200701:30x86
Hccoin.dll6.0.6000.205968,70411-May-200702:40x86
Usbd.sys6.0.6000.205965,88811-May-200701:30Not Applicable
Usbehci.sys6.0.6000.2059638,40011-May-200701:30x86
Usbhub.sys6.0.6000.20596192,00011-May-200701:30x86
Usbohci.sys6.0.6000.2059619,45611-May-200701:30x86
Usbport.sys6.0.6000.20596224,76811-May-200701:30x86
Usbuhci.sys6.0.6000.2059623,04011-May-200701:30x86
X86_input.inf_31bf3856ad364e35_6.0.6000.20596_none_1eb7a6903c5857e9.manifestNot Applicable2,92611-May-200717:18Not Applicable
X86_usb.inf_31bf3856ad364e35_6.0.6000.20596_none_c94073bf2aacfb7d.manifestNot Applicable2,35611-May-200717:18Not Applicable
X86_usbport.inf_31bf3856ad364e35_6.0.6000.20596_none_bc0a6c3c1fc84964.manifestNot Applicable5,38611-May-200717:18Not Applicable
Windows Vista, 64-bit versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Amd64_input.inf_31bf3856ad364e35_6.0.6000.20596_none_7ad64213f4b5c91f.manifestNot Applicable2,92811-May-200717:22Not Applicable
Amd64_usb.inf_31bf3856ad364e35_6.0.6000.20596_none_255f0f42e30a6cb3.manifestNot Applicable2,35811-May-200717:22Not Applicable
Amd64_usbport.inf_31bf3856ad364e35_6.0.6000.20596_none_182907bfd825ba9a.manifestNot Applicable5,38811-May-200717:22Not Applicable
Hccoin.dll6.0.6000.2059610,75211-May-200703:29x64
Update.mumNot Applicable3,41011-May-200717:17Not Applicable
Usbd.sys6.0.6000.205967,55211-May-200701:55x64
Usbehci.sys6.0.6000.2059648,12811-May-200701:55x64
Usbhub.sys6.0.6000.20596267,26411-May-200701:55x64
Usbohci.sys6.0.6000.2059624,06411-May-200701:55x64
Usbport.sys6.0.6000.20596258,04811-May-200701:55x64
Usbuhci.sys6.0.6000.2059628,67211-May-200701:55x64
Hidclass.sys6.0.6000.2059648,64011-May-200701:55x64
Hidir.sys6.0.6000.2059625,60011-May-200701:55x64
Hidparse.sys6.0.6000.2059631,61611-May-200701:55x64
Hidusb.sys6.0.6000.2059615,87211-May-200701:55x64
Usbccgp.sys6.0.6000.2059695,74411-May-200701:55x64
Usbhub.sys6.0.6000.20596267,26411-May-200701:55x64

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

Post-installation instructions

After you install this rollup or a later USB-based hotfix, some USB devices may no longer work after Windows Vista resumes from sleep or from hibernation. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
928631  (http://support.microsoft.com/kb/928631/ ) A USB device may no longer work correctly after Windows Vista resumes from sleep or from hibernation


The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

APPLIES TO
  • Windows Vista Home Premium
  • Windows Vista Business
  • Windows Vista Enterprise
  • Windows Vista Ultimate
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Home Basic
Keywords: 
kbautohotfix kbvistasp1fix kbprb kbfix kbHotfixServer kbqfe KB936003
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