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Article ID: 937522 - Last Review: June 21, 2014 - Revision: 3.0

Hotfix Download Available
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The hotfix that is discussed in this article is not available for the Chinese version of Microsoft Dynamics CRM or for the Japanese version of Microsoft Dynamics CRM.

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Symptoms

When you schedule a service activity that is duplicated in Microsoft Dynamics CRM 3.0, you do not receive a warning message as expected.

Resolution

This problem was corrected in Microsoft Dynamics CRM 3.0 Update Rollup 3.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935364  (http://support.microsoft.com/kb/935364/ ) Update Rollup 3 is available for Microsoft Dynamics CRM 3.0
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Microsoft Dynamics CRM Server

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimeHashesPlatform
Microsoft.crm.scheduling.dll3.0.5300.1642308,58430-Jul-200701:13MD5: 46D5A9C20EE66707C5E8088D847E51B4
SHA1: 02BC9BB45B26304706B074114DF579936F90C076
x86
Pkgutil.cmdNot Applicable11329-Mar-200720:18Not ApplicableNot Applicable
Microsoft.crm.scheduling.dll3.0.5300.1305,92817-Nov-200504:39MD5: 68A320BC702E06BEAAFB86E19E753D73
SHA1: EE6DF7B3716D599C512BD20C3C13DAD0F63C4110
x86

Installation information

Install this hotfix on computers that are running Microsoft Dynamics CRM 3.0 Server or the Microsoft Dynamics CRM client for Microsoft Office Outlook.

Prerequisites

You must install Update Rollup 2 for Microsoft Dynamics CRM 3.0 before you apply this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
927751  (http://support.microsoft.com/kb/927751/ ) Update Rollup 2 for Microsoft Dynamics CRM 3.0 is available

Restart requirement

If you are prompted to restart the computer, you must restart the computer after you apply this hotfix.

Removal information

To remove this hotfix from a computer that is running Microsoft Windows Server 2003, Microsoft Windows XP, or Microsoft Windows 2000, use the Add or Remove Programs item in Control Panel. System administrators can use the Spuninst.exe tool to remove this hotfix from a computer that is running Windows Server 2003, Windows XP, or Windows 2000.

The Spuninst.exe tool is located in the %Windir%\$NTUninstallKB937552$\Spuninst folder.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
832475  (http://support.microsoft.com/kb/832475/ ) Description of the new features in the package installer for Windows software updates

More information

For more information about software update terminology, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates
887283  (http://support.microsoft.com/kb/887283/ ) Microsoft Business Solutions CRM software hotfix and update package naming standards
Keywords: 
kbautohotfix kbHotfixServer kbqfe kbmbsmigrate KB937522
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