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Article ID: 938238 - Last Review: June 21, 2014 - Revision: 3.0

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The hotfix that is discussed in this article is not available for the Chinese version of Microsoft Dynamics CRM or for the Japanese version of Microsoft Dynamics CRM.

Symptoms

Consider the following scenario in Microsoft Dynamics CRM 3.0. You have a security role. The security role contains the user-level read access to activities. You create an account, and then you share this account with yourself. Then, you assign the account to another user. Next, you create some activities for this account. Finally, you stop sharing this account. Therefore, you are no longer an owner of this account, and you do not have access to the account.

In this scenario, you can still open the account. Additionally, you can still read the activities of the account.

This problem occurs if you have installed one of the following updates:
  • Hotfix 925163
  • Hotfix 925874
  • Update Rollup 2 for Microsoft Dynamics CRM 3.0

Resolution

This problem was corrected in Microsoft Dynamics CRM 3.0 Update Rollup 3.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935364  (http://support.microsoft.com/kb/935364/ ) Update Rollup 3 is available for Microsoft Dynamics CRM 3.0
This problem is fixed in Microsoft Dynamics CRM 3.0 Update Rollup 2. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
927751  (http://support.microsoft.com/kb/927751/ ) Update Rollup 2 is available for Microsoft Dynamics CRM 3.0

More information

For more information about hotfix 925874, click the following article number to view the article in the Microsoft Knowledge Base:
925874  (http://support.microsoft.com/kb/925874/ ) An update for the 2007 daylight saving time changes is available for Microsoft Dynamics CRM 3.0 and for the Microsoft Dynamics CRM 3.0 client for Outlook
For more information about hotfix 925163, click the following article number to view the article in the Microsoft Knowledge Base:
925163  (http://support.microsoft.com/kb/925163/ ) The sharing rights of the subordinate record are missing after you merge two records that contain different sharing rights in Microsoft Dynamics CRM 3.0
For more information about Update Rollup 2 for Microsoft Dynamics CRM 3.0, click the following article number to view the article in the Microsoft Knowledge Base:
927751  (http://support.microsoft.com/kb/927751/ ) Update Rollup 2 for Microsoft Dynamics CRM 3.0 is available
For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates
887283  (http://support.microsoft.com/kb/887283/ ) Microsoft Business Solutions CRM software hotfix and update package naming standards
Keywords: 
kbmbsadministration kbHotfixServer kbqfe kbmbsmigrate KB938238
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