DetailPage-MSS-KB

Microsoft small business knowledge base

Article ID: 938516 - Last Review: April 3, 2008 - Revision: 2.3

Hotfix Download Available
View and request hotfix downloads
 
The hotfix that is discussed in this article is not available for the Chinese version of Microsoft Dynamics CRM or for the Japanese version of Microsoft Dynamics CRM.

On This Page

SYMPTOMS

Consider the following scenario in the Microsoft Dynamics CRM 3.0 client for Microsoft Office Outlook. You enable the Use Cached Exchange Mode setting for the e-mail account that you use. Then, you create an e-mail message. For this e-mail message, you enable the Do not deliver before setting, and then you specify a date for the setting. Next, you send the e-mail message to the Outbox folder. In this scenario, the value in the Sent field of this e-mail message is None. However, the value in the Sent field of this e-mail message should be the date that you specified for the Do not deliver before setting.

RESOLUTION

This problem was corrected in Microsoft Dynamics CRM 3.0 Update Rollup 3.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935364  (http://support.microsoft.com/kb/935364/ ) Update Rollup 3 is available for Microsoft Dynamics CRM 3.0

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Microsoft Dynamics CRM 3.0 server

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Setup.exe3.0.5300.1605471,91229-Mar-200720:18x86
Crmbulkmailservice.exe3.0.5300.16282,855,27220-Jun-200717:39x86
Crmcache.dll3.0.5300.1628301,92820-Jun-200717:39x86
Crmmetadatacache.dll3.0.5300.1628204,13620-Jun-200717:39x86
Crmmsg.dll1.2.3297.12316,08829-Mar-200720:18x86
Crmnativeinteropproxy.dll3.0.5300.16283,422,05620-Jun-200702:43x86
Crmobjectmodel.dll3.0.5300.16286,761,32020-Jun-200717:43x86
Crmsecurity.dll3.0.5300.1628770,40820-Jun-200717:41x86
Crmworkflowservice.exe3.0.5300.16283,903,33620-Jun-200717:39x86
Microsoft.crm.application.components.core.dll3.0.5300.1628288,10420-Jun-200717:30x86
Microsoft.crm.application.pages.dll3.0.5300.1628968,04020-Jun-200717:30x86
Microsoft.crm.dll3.0.5300.1628382,31220-Jun-200717:30x86
Microsoft.crm.objectmodel.dll3.0.5300.1628320,87220-Jun-200717:30x86
Microsoft.crm.tools.workflowlibrary.dll3.0.5300.1628275,81620-Jun-200717:30x86
Mscrmcustom.dll3.0.5300.1605179,56029-Mar-200720:18x86
Msvcr71.dll7.10.3052.4355,03229-Mar-200720:18x86
Pkgutil.cmdNot Applicable11329-Mar-200705:18Not Applicable
Pkgutil.exe1.2.3297.10188,79229-Mar-200720:18x86
Print_dlg.aspxNot Applicable8,82219-Jun-200718:55Not Applicable
Microsoft.crm.dll3.0.5300.1375,56017-Nov-200504:39x86
Microsoft.crm.objectmodel.dll3.0.5300.1318,21617-Nov-200504:39x86
Crmdbhotfix.dll3.0.5300.1605105,83229-Mar-200720:18x86
Crmhotfix.cdfNot Applicable8,09422-Jun-200700:11Not Applicable
Kb927207_client.dll3.0.5300.162861,80020-Jun-200717:35x86
Kb930604_client.dll3.0.5300.162865,38420-Jun-200717:35x86
Kb931627_client.dll3.0.5300.1628160,10420-Jun-200717:35x86
Kb933214_client.dll3.0.5300.162871,01620-Jun-200717:36x86
Kb933423_client.dll3.0.5300.162891,49620-Jun-200717:36x86
Kb933658_client.dll3.0.5300.162867,43220-Jun-200702:36x86
Kb935844_client.dll3.0.5300.1628116,07220-Jun-200717:36x86
Kb936204_client.dll3.0.5300.162892,52020-Jun-200717:36x86
Kb938238_client.dll3.0.5300.162870,50420-Jun-200717:36x86
Mscrmcustom.dll3.0.5300.1605179,56029-Mar-200720:18x86

Microsoft Dynamics CRM client for Microsoft Office Outlook

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Crmaddin.dll3.0.5300.16281,184,10420-Jun-200717:41x86
Crmmsg.dll1.2.3297.12316,08829-Mar-200720:18x86
Crmnativeinteropproxy.dll3.0.5300.16283,422,05620-Jun-200702:43x86
Crmobjectmodel.dll3.0.5300.16286,761,32020-Jun-200717:43x86
Crmsecurity.dll3.0.5300.1628770,40820-Jun-200717:41x86
Microsoft.crm.application.components.core.dll3.0.5300.1628292,20020-Jun-200717:31x86
Microsoft.crm.application.pages.dll3.0.5300.1628738,66420-Jun-200702:30x86
Microsoft.crm.dll3.0.5300.1628382,31220-Jun-200717:31x86
Microsoft.crm.objectmodel.dll3.0.5300.1628320,87220-Jun-200717:31x86
Mscrmcustom.dll3.0.5300.1605179,56029-Mar-200720:18x86
Msvcr71.dll7.10.3052.4355,03229-Mar-200720:18x86
Pkgutil.cmdNot Applicable11329-Mar-200705:18Not Applicable
Pkgutil.exe1.2.3297.10188,79229-Mar-200720:18x86
Print_dlg.aspxNot Applicable8,82219-Jun-200718:55Not Applicable
Syncqueue.dll3.0.5300.1628396,13620-Jun-200717:41x86
Microsoft.crm.dll3.0.5300.1375,57617-Nov-200504:42x86
Microsoft.crm.objectmodel.dll3.0.5300.1318,23217-Nov-200504:42x86
Crmhotfix.cdfNot Applicable4,48421-Jun-200703:07Not Applicable
Mscrmcustom.dll3.0.5300.1605179,56029-Mar-200720:18x86

Microsoft Dynamics CRM client for Microsoft Office Outlook Compatibility Update

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Setup.xmlNot Applicable2,27922-Jun-200700:29Not Applicable
V3cclientpatch30.mspNot Applicable2,756,09622-Jun-200700:58Not Applicable
Crmaddin.dll3.0.5300.16281,212,77620-Jun-200717:41x86
Crmnativeinteropproxy.dll3.0.5300.16283,422,05620-Jun-200717:43x86
Crmobjectmodel.dll3.0.5300.16286,761,32020-Jun-200717:43x86
Microsoft.crm.application.components.core.dll3.0.5300.1628292,20020-Jun-200717:30x86
Microsoft.crm.application.components.strings.dll3.0.5300.1628726,37620-Jun-200717:30x86
Microsoft.crm.application.pages.dll3.0.5300.1628738,66420-Jun-200702:30x86
Microsoft.crm.dll3.0.5300.1628382,31220-Jun-200717:30x86
Microsoft.crm.objectmodel.dll3.0.5300.1628320,87220-Jun-200717:30x86
Print_dlg.aspxNot Applicable8,82219-Jun-200718:55Not Applicable
Syncqueue.dll3.0.5300.1628396,13620-Jun-200717:41x86
Setup.xmlNot Applicable1,59422-Jun-200700:28Not Applicable
V3clightclientpatch30.mspNot Applicable760,32022-Jun-200700:58Not Applicable
Crmaddin.dll3.0.5300.16281,212,77620-Jun-200717:41x86
Microsoft.crm.application.components.core.dll3.0.5300.1628292,20020-Jun-200717:30x86
Microsoft.crm.application.components.strings.dll3.0.5300.1628726,37620-Jun-200717:30x86
Microsoft.crm.dll3.0.5300.1628382,31220-Jun-200717:30x86

Installation information

Install this hotfix on computers that are running the Microsoft Dynamics CRM 3.0 server software or the Microsoft Dynamics CRM client for Outlook.

Prerequisites

You must have Update Rollup 2 for Microsoft Dynamics CRM 3.0 installed to apply this hotfix. For more information about this update, click the following article number to view the article in the Microsoft Knowledge Base:
927751  (http://support.microsoft.com/kb/927751/ ) Update Rollup 2 for Microsoft Dynamics CRM 3.0 is available

Restart requirement

If you are prompted, restart the computer after you install the hotfix.

Removal information

To remove this hotfix from a computer that is running Microsoft Windows Server 2003, Windows XP, or Windows 2000, use Add or Remove Programs in Control Panel. System administrators can use the Spuninst.exe tool to remove this hotfix from a computer that is running Windows Server 2003, Windows XP, or Windows 2000.

The Spuninst.exe tool is located in the %Windir%\$NTUninstallKB938516$\Spuninst folder. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
832475  (http://support.microsoft.com/kb/832475/ ) Description of the new features in the package installer for Windows software updates

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates
887283  (http://support.microsoft.com/kb/887283/ ) Microsoft Business Solutions CRM software hotfix and update package naming standards

APPLIES TO
  • Microsoft CRM 3.0
  • Microsoft CRM client for Microsoft Office Outlook, when used with:
    • Microsoft CRM 3.0
Keywords: 
kbautohotfix kbhotfixserver kbqfe kbmbsmigrate KB938516
Share
Additional support options
Ask The Microsoft Small Business Support Community
Contact Microsoft Small Business Support
Find Microsoft Small Business Support Certified Partner
Find a Microsoft Store For In-Person Small Business Support