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Article ID: 938801 - Last Review: September 18, 2007 - Revision: 1.0

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SUMMARY

Microsoft has released a service pack for Microsoft Office 2003 that contains fixes for Microsoft Office PowerPoint 2003.

INTRODUCTION

Microsoft Office 2003 Service Pack 3 (SP3) provides the latest updates to PowerPoint 2003. Office 2003 SP3 contains security improvements, stability improvements, and performance improvements. Some fixes that are included in Office 2003 SP3 were previously released in Microsoft Office 2003 Service Pack 2 (SP2) or as separate updates. Office 2003 SP3 combines previously released fixes into one update. For more information about Office 2003 SP3, click the following article number to view the article in the Microsoft Knowledge Base:
923618  (http://support.microsoft.com/kb/923618/ ) Description of Office 2003 Service Pack 3

Downloadable list of issues that the service pack fixes

A Microsoft Office Excel workbook is available that contains a list of the PowerPoint 2003 issues that are fixed by Office 2003 SP3.

Note The Excel workbook is in English. The workbook will not be translated into any other languages.

The following file is available for download from the Microsoft Download Center:
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Download
Download the Office2003System_SP3Changes.exe package now. (http://download.microsoft.com/download/2/7/c/27cca56a-4181-46e7-a4ae-b656001af4fb/office2003_sp3changes.exe) Release Date: September 18, 2007

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591  (http://support.microsoft.com/kb/119591/ ) How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

List of issues that the service pack fixes

Issues that were previously documented in the Microsoft Knowledge Base

Office 2003 SP2 fixes the PowerPoint 2003 issues that are described in the following articles in the Microsoft Knowledge Base:

899406  (http://support.microsoft.com/kb/899406/ ) Description of the Microsoft Office PowerPoint 2003 post-Service Pack 2 hotfix package: November 7, 2005
910931  (http://support.microsoft.com/kb/910931/ ) Description of the PowerPoint 2003 post-Service Pack 2 hotfix package: November 18, 2005
916154  (http://support.microsoft.com/kb/916154/ ) Description of the PowerPoint 2003 post-Service Pack 2 hotfix package: March 21, 2006
916774  (http://support.microsoft.com/kb/916774/ ) Description of the PowerPoint 2003 post-Service Pack 2 hotfix package: April 5, 2006
917143  (http://support.microsoft.com/kb/917143/ ) Description of the PowerPoint 2003 post-Service Pack 2 hotfix package: April 14, 2006
923337  (http://support.microsoft.com/kb/923337/ ) Description of the PowerPoint 2003 post-Service Pack 2 hotfix package: July 28, 2006

Issues that were not previously documented in the Microsoft Knowledge Base

Office 2003 SP3 also fixes the following PowerPoint 2003 issues that were not previously documented in the Microsoft Knowledge Base.

When you use the "Package for CD" tool to burn a PowerPoint 2007 presentation file to a CD, XML data that PowerPoint 2007 saves is lost

You use PowerPoint 2003 to open a presentation file that was created in Microsoft Office PowerPoint 2007. In PowerPoint 2003, you use the "Package for CD" tool to burn the presentation file to a CD. However, XML data that PowerPoint 2007 saves is lost. For example, the XML data may include custom layout data and theme color data.


Error message when you use the "Package for CD" tool in PowerPoint 2003 to burn a presentation file that contains a link to an external image: "The files cannot be copied to the folder. Try to free up space on the hard disk, and then try again"

You have a PowerPoint presentation file that contains a link to an external image. In PowerPoint 2003, when you use the "Package for CD" tool to burn the presentation to a file, you receive the following error message:
The files cannot be copied to the folder. Try to free up space on the hard disk, and then try again.


Error message when you try to update a linked OLE object in PowerPoint 2003: "The linked file was unavailable and can't be updated"

In PowerPoint 2003, you set the source of a linked OLE object to an HTTP address that contains an item moniker. When you try to update the linked OLE object, you receive the following error message:
The linked file was unavailable and can't be updated

Error signature details

When you use PowerPoint 2003, you may receive an error message that resembles the following:
Microsoft Office PowerPoint has encountered a problem and needs to close. We are sorry for the inconvenience. To see what data this error report contains, click here.
When you view the data in the error report, the report contains an error signature that resembles one of the following error signatures.
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Application nameApplication versionModule nameModule versionOffset
Powerpnt.exe11.0.6564.0Mso.dll11.0.6568.00003446c
Powerpnt.exe11.0.6564.0Mso.dll11.0.6568.00003446c
Powerpnt.exe11.0.8024.0Mso.dll11.0.6568.00003446c
Powerpnt.exe11.0.8024.0Mso.dll11.0.6568.00003446c
Powerpnt.exe11.0.6361.0Mso.dll11.0.6568.00003446c
Powerpnt.exe11.0.6361.0Mso.dll11.0.6568.00003446c
Powerpnt.exe11.0.5529.0Mso.dll11.0.6568.00003446c
Powerpnt.exe11.0.5529.0Mso.dll11.0.6568.00003446c
Powerpnt.exe11.0.6361.0Ntdll.dll5.1.2600.218000010f29
Powerpnt.exe11.0.6361.0Ntdll.dll5.1.2600.218000011e58
Powerpnt.exe11.0.6564.0Mssp3nl.dll3.0.7.60000121b
Powerpnt.exe11.0.6361.0Mssp3nl.dll3.0.7.60000121b
Additionally, other program versions, module versions, and offsets are possible.

APPLIES TO
  • Microsoft Office PowerPoint 2003
Keywords: 
kbtshoot kbfix kbupdate kbexpertiseadvanced kbexpertiseinter kbexpertisebeginner kboffice2003sp3fix KB938801
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