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Article ID: 938802 - Last Review: September 18, 2007 - Revision: 1.0

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SUMMARY

Microsoft has released a service pack for Microsoft Office 2003 that contains fixes for Microsoft Office Outlook 2003.

INTRODUCTION

Microsoft Office 2003 Service Pack 3 (SP3) provides the latest updates to Outlook 2003. Office 2003 SP3 contains security improvements, stability improvements, and performance improvements. Some fixes that are included in Office 2003 SP3 were previously released in Microsoft Office 2003 Service Pack 2 (SP2) or as separate updates. Office 2003 SP3 combines previously released fixes into one update. For more information about Office 2003 SP3, click the following article number to view the article in the Microsoft Knowledge Base:
923618  (http://support.microsoft.com/kb/923618/ ) Description of Office 2003 Service Pack 3

Downloadable list of issues that the service pack fixes

A Microsoft Office Excel workbook is available that contains a list of the Outlook 2003 issues that are fixed by Office 2003 SP3.

Note The workbook is in English. The workbook will not be translated into any other languages.

The following file is available for download from the Microsoft Download Center:
Collapse this imageExpand this image
Download
Download the Office2003System_SP3Changes.exe package now. (http://download.microsoft.com/download/2/7/c/27cca56a-4181-46e7-a4ae-b656001af4fb/office2003_sp3changes.exe) Release Date: September 18, 2007

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591  (http://support.microsoft.com/kb/119591/ ) How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

List of issues that the service pack fixes

Issues that were previously documented in the Microsoft Knowledge Base

Office 2003 SP2 fixes the Outlook 2003 issues that are described in the following articles in the Microsoft Knowledge Base:

839629  (http://support.microsoft.com/kb/839629/ ) Description of the Outlook 2003 post-Service Pack 1 hotfix package: August 21, 2004
892523  (http://support.microsoft.com/kb/892523/ ) Description of the Outlook 2003 post-Service Pack 2 hotfix package: January 23, 2006
896253  (http://support.microsoft.com/kb/896253/ ) Description of the Microsoft Office Outlook 2003 post-Service Pack 1 hotfix package: March 30, 2005
898457  (http://support.microsoft.com/kb/898457/ ) Description of the Outlook 2003 post-Service Pack 2 hotfix package: November 7, 2005
899340  (http://support.microsoft.com/kb/899340/ ) Description of the Outlook 2003 post-Service Pack 2 hotfix package: December 6, 2005
900459  (http://support.microsoft.com/kb/900459/ ) Description of the Office 2003 post-Service Pack 2 hotfix package: February 24, 2006
903083  (http://support.microsoft.com/kb/903083/ ) Description of the Outlook 2003 post-Service Pack 2 hotfix package for the Japanese version of Outlook 2003: January 18, 2006
907729  (http://support.microsoft.com/kb/907729/ ) Description of the Outlook 2003 post-Service Pack 2 hotfix package: January 11, 2006
909111  (http://support.microsoft.com/kb/909111/ ) Description of the Outlook 2003 post-Service Pack 2 hotfix package for the German version of Outlook 2003: November 17, 2005
909354  (http://support.microsoft.com/kb/909354/ ) Description of the Outlook 2003 post-Service Pack 2 hotfix package: November 16, 2005
909617  (http://support.microsoft.com/kb/909617/ ) Description of the Outlook 2003 post-Service Pack 1 hotfix package: November 29, 2005
910283  (http://support.microsoft.com/kb/910283/ ) Description of the Outlook 2003 post-Service Pack 2 hotfix package: November 16, 2005
910833  (http://support.microsoft.com/kb/910833/ ) Description of the Outlook 2003 post-Service Pack 2 hotfix package for the German version of Outlook 2003: December 16, 2005
912007  (http://support.microsoft.com/kb/912007/ ) Description of the Outlook 2003 post-Service Pack 2 hotfix package (Dlgsetp.dll): December 19, 2005
913323  (http://support.microsoft.com/kb/913323/ ) Description of the Outlook 2003 post-Service Pack 2 hotfix package: January 11, 2006
915420  (http://support.microsoft.com/kb/915420/ ) Description of the Outlook 2003 post-Service Pack 2 hotfix package: April 10, 2006
917295  (http://support.microsoft.com/kb/917295/ ) Description of the Outlook 2003 post-Service Pack 2 hotfix package: April 17, 2006
917325  (http://support.microsoft.com/kb/917325/ ) Description of the Outlook 2003 post-Service Pack 2 hotfix package: April 24, 2006
917349  (http://support.microsoft.com/kb/917349/ ) Description of the Outlook 2003 post-Service Pack 2 hotfix package: May 8, 2006
925937  (http://support.microsoft.com/kb/925937/ ) Description of the Outlook 2003 post-Service Pack 2 hotfix package: September 28, 2006
926451  (http://support.microsoft.com/kb/926451/ ) Description of the Outlook 2003 post-Service Pack 2 hotfix package: October 11, 2006
926522  (http://support.microsoft.com/kb/926522/ ) Description of the Outlook 2003 post-Service Pack 2 hotfix package: October 11, 2006
927209  (http://support.microsoft.com/kb/927209/ ) Description of the Outlook 2003 post-Service Pack 2 hotfix package: October 19, 2006
927850  (http://support.microsoft.com/kb/927850/ ) Description of the Outlook 2003 post-Service Pack 2 hotfix package: November 4, 2006

Issues that were not previously documented in the Microsoft Knowledge Base

Office 2003 SP3 also fixes the following Outlook 2003 issues that were not previously documented in the Microsoft Knowledge Base.

After you install the Farsi Language Interface Pack (LIP) for Outlook 2003, some buttons disappear in a new e-mail message

You install the Farsi Language Interface Pack (LIP) for Outlook 2003. Then, you create a new e-mail message in Outlook 2003. However, some buttons in the message disappear. For example, these buttons include the To button, the Cc button, the Bcc button, and the From button. When you move the pointer over the Options button, the buttons reappear.


After you log on an Exchange Server profile in Outlook 2003 many times, Outlook 2003 cannot log on to the Exchange Server profile

After you log off a Microsoft Exchange Server profile in Outlook 2003, Outlook 2003 does not release the two handles to the HKLM\Software\Microsoft\Windows\CurrentVersion registry subkey. If you log on to the Exchange Server profile again, Outlook 2003 creates two new handles to the registry subkey. If you log on to the Exchange Server profile many times, Outlook 2003 uses the handle resource. Therefore, you cannot log on to the Exchange Server profile.


After you install the Windows time zone update on a computer that is running Outlook 2003, single-instance appointments or single-instance meetings in Outlook 2003 contain incorrect time information

You create a single-instance appointment or a single-instance meeting in Outlook 2003. Then, you install the Microsoft Windows time zone update. However, the appointment or the meeting contains incorrect time information.

Error signature details

When you use Outlook 2003, you may receive an error message that resembles the following:
Microsoft Office Outlook has encountered a problem and needs to close. We are sorry for the inconvenience. To see what data this error report contains, click here.
When you view the data in the error report, the report contains an error signature that resembles one of the following error signatures.
Collapse this tableExpand this table
Application nameApplication versionModule nameModule versionOffset
Outlook.exe11.0.6565.0Mso.dll11.0.6568.00003446c
Outlook.exe11.0.8010.0Mso.dll11.0.6568.00003446c
Outlook.exe11.0.8000.0Mso.dll11.0.6568.00003446c
Outlook.exe11.0.5510.0Mso.dll11.0.6568.00003446c
Outlook.exe11.0.6353.0Mso.dll11.0.6568.00003446c
Outlook.exe11.0.6565.0Mso.dll11.0.6568.00003446c
Outlook.exe11.0.8000.0Mso.dll11.0.6568.00003446c
Outlook.exe11.0.6565.0Not applicable0.0.0.05000000
Outlook.exe11.0.5510.0Mso.dll11.0.5606.00001f442
Outlook.exe11.0.6353.0Mso.dll11.0.6360.00002ef7c
Outlook.exe11.0.6565.0Mso.dll11.0.6568.00002f6ec
Outlook.exe11.0.5510.0Mso.dll11.0.5703.00001f470
Outlook.exe11.0.6353.0Mso.dll11.0.6408.00002efec
Outlook.exe11.0.8000.0Outllib.dll11.0.8002.00002943e
Outlook.exe11.0.8000.0Outllib.dll11.0.8002.000016f10
Outlook.exe11.0.8000.0Outllib.dll11.0.8002.018475
Outlook.exe11.0.8000.0Outllib.dll11.0.8002.000016f05
Outlook.exe11.0.8000.0Outllib.dll11.0.8002.0006ae63b
Outlook.exe11.0.8000.0Outllib.dll11.0.8002.0006ae63b
Outlook.exe11.0.8000.0Outllib.dll11.0.8002.0000300ac
Outlook.exe11.0.8000.0Outllib.dll11.0.8002.00002943e
Outlook.exe11.0.8000.0Outllib.dll11.0.8002.018472
Outlook.exe11.0.8000.0Outllib.dll11.0.8002.000016f10
Outlook.exe11.0.8000.0Not applicable0.0.0.00
Outlook.exe11.0.8000.0Not applicable0.0.0.00
Outlook.exe11.0.8000.0Not applicable0.0.0.04
Outlook.exe11.0.8000.0Not applicable0.0.0.03
Outlook.exe11.0.8000.0Not applicable0.0.0.0100
Outlook.exe11.0.8000.0Not applicable0.0.0.0423
Outlook.exe11.0.8000.0Not applicable0.0.0.0006c0061
Outlook.exe11.0.8000.0Emsmdb32.dl11.0.8000.091956
Outlook.exe11.0.8010.0Emsmdb32.dl11.0.8000.091956
Outlook.exe11.0.8118.0Emsmdb32.dl11.0.8000.091956
Outlook.exe11.0.6565.0Emsmdb32.dl11.0.6555.000091a06
Outlook.exe11.0.6353.0Emsmdb32.dl11.0.6505.000091d2a
Outlook.exe11.0.8000.0Emsmdb32.dl11.0.6555.000091a06
Outlook.exe11.0.6353.0Emsmdb32.dl11.0.6402.0000912b2
Outlook.exe11.0.8015.0Emsmdb32.dl11.0.8000.091956
Outlook.exe11.0.6353.0Mso.dll11.0.6408.000036a36
Outlook.exe11.0.6565.0Msmapi32.dl11.0.6566.0000224fd
Outlook.exe11.0.8000.0Outllib.dll11.0.8002.00008a4db
Outlook.exe11.0.8118.0Outllib.dll11.0.8118.000339d78
Additionally, other program versions, module versions, and offsets are possible.

APPLIES TO
  • Microsoft Office Outlook 2003
Keywords: 
kbtshoot kbfix kbupdate kbexpertiseadvanced kbexpertiseinter kbexpertisebeginner kboffice2003sp3fix KB938802
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