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Article ID: 938813 - Last Review: August 11, 2009 - Revision: 3.0

Important This article contains information that shows you how to help lower security settings or how to turn off security features on a computer. You can make these changes to work around a specific problem. Before you make these changes, we recommend that you evaluate the risks that are associated with implementing this workaround in your particular environment. If you implement this workaround, take any appropriate additional steps to help protect the computer.

SYMPTOMS

You install Microsoft Office 2003 Service Pack 3 (SP3). When you run the Microsoft Office Document Imaging program, you may experience the following issues:
  • The default printer driver, such as the Microsoft Office Document Image Writer printer driver, is set to the TIFF output format.
  • The ability to save a .tif file by using JPEG compression is no longer available.
  • .Tif files and .mdi files are no longer associated with Microsoft Office Document Imaging. Additionally, these files no longer open in Microsoft Office Document Imaging by default.

CAUSE

These issues occur because of the security changes that were made in Office 2003 SP3.
This problem is resolved with a Office 2003 hotfix package. For more information about the Office 2003 hotfix and how to download and install the hotfix , click the following article number to view the article in the Microsoft Knowledge Base:
967055  (http://support.microsoft.com/kb/967055/ ) TIF, TIFF, and MDI files are no longer associated with Microsoft Office Document Imaging (MODI) after you install Office 2003 Service Pack 3 or certain post-S967055 security bulletins

MORE INFORMATION

For more information about how to obtain the latest Office 2003 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
870924  (http://support.microsoft.com/kb/870924/ ) How to obtain the latest service pack for Office 2003

APPLIES TO
  • Microsoft Office 2003 Service Pack 3
  • Microsoft Office Basic Edition 2003
  • Microsoft Office Professional Edition 2003
  • Microsoft Office Standard Edition 2003
  • Microsoft Office Outlook 2003
  • Microsoft Office PowerPoint 2003
  • Microsoft Office Publisher 2003
Keywords: 
kbupdateissue kbfileio kbopenfile kbsavefile kbtshoot kbpubtypekc kbexpertisebeginner kbprb KB938813
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