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Article ID: 940184 - Last Review: September 4, 2013 - Revision: 5.0

Symptoms

When you run the vssadmin list writers command on a Windows Server 2003-based computer, you may experience any of the following symptoms.

Note The vssadmin list writers command lists the subscribed volume shadow copy writers.
  • You receive the following error message:
    Error: 0x8000FFFF
  • The following event may be logged in the Application log:
    Event Type: Error
    Event Source: VSS
    Event ID: 12302
    Description: Volume Shadow Copy Service error: An internal inconsistency was detected in trying to contact shadow copy service writers. Please check to see that the Event Service and Volume Shadow Copy Service are operating properly.
  • The list is blank.

Cause

This problem may occur if the following registry key is corrupted: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\EventSystem\{26c409cc-ae86-11d1-b616-00805fc79216}\Subscriptions

Resolution

To have us resolve this problem for you, go to the "Fix it for me" section. If you prefer to fix this problem yourself, go to the "Let me fix it myself" section.

Fix it for me

To fix this problem automatically, click the Fix it button or link. Click Run in the File Download dialog box, and follow the steps in the Fix it wizard.

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Fix this problem (http://go.microsoft.com/?linkid=9741490)
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Notes
  • This wizard may be in English only. However, the automatic fix also works for other language versions of Windows.
  • If you are not using the computer that has the problem, save the Fix it solution to a flash drive or a CD and then run it on the computer that has the problem.

Then, go to the "Did this fix the problem?" section.

Let me fix it myself

Important This article is not for use with Windows Vista, with Windows Server 2008, or with later Windows operating systems. Starting with Windows Vista and with Windows Server 2008, Windows component installation is manifest-based. Trying to manually register specific components, as described in the following steps, can have unexpected results that may require you to reinstall Windows to resolve.

To resolve this problem, follow these steps:
  1. Click Start, click Run, type Regedit, and then click OK.
  2. Locate and then click the following registry subkey:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\EventSystem\{26c409cc-ae86-11d1-b616-00805fc79216}\Subscriptions
  3. On the Edit menu, click Delete, and then click Yes to confirm that you want to delete the subkey.
  4. Exit Registry Editor.
  5. Click Start, click Run, type services.msc, and then click OK.
  6. Right-click the following services one at a time. For each service, click Restart:
    • COM+ Event System
    • COM+ System Application
    • Microsoft Software Shadow Copy Provider
    • Volume Shadow Copy
  7. Click Start, click Run, type cmd, and then click OK.
  8. At the command prompt, type vssadmin list writers, and then press ENTER.
  9. If the VSS writers are now listed, close the Command Prompt window. You do not have to complete the remaining steps.

    If the VSS writers are not listed, type the following commands at the command prompt. Press ENTER after each command.
    • cd /d %windir%\system32
    • net stop vss
    • net stop swprv
    • regsvr32 ole32.dll
    • regsvr32 oleaut32.dll
    • regsvr32 /i eventcls.dll
    • regsvr32 vss_ps.dll
    • vssvc /register
    • regsvr32 /i swprv.dll
    • regsvr32 es.dll
    • regsvr32 stdprov.dll
    • regsvr32 vssui.dll
    • regsvr32 msxml.dll
    • regsvr32 msxml3.dll
    • regsvr32 msxml4.dll
    Note The last command may not run successfully.
  10. At the command prompt, type vssadmin list writers, and then press ENTER.
  11. Confirm that the VSS writers are now listed.

Did this fix the problem?

  • Check whether the problem is fixed. If the problem is fixed, you are finished with this section. If the problem is not fixed, you can contact support (http://support.microsoft.com/contactus) .
  • We would appreciate your feedback. To provide feedback or to report any issues with this solution, please leave a comment on the "Fix it for me (http://blogs.technet.com/fixit4me/) " blog or send us an email (mailto:fixit4me@microsoft.com?Subject=KB) .

Applies to
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Server 2003, Web Edition
  • Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
Keywords: 
kberrmsg kbtshoot kbprb kbfixme kbmsifixme KB940184
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