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Article ID: 941088 - Last Review: August 24, 2007 - Revision: 1.0

SYMPTOMS

When you try to start the Microsoft Works Calendar program in Microsoft Works 9, you may receive an error message that resembles the following:
Works cannot access one or more files it needs to run the Calendar. The files may have been renamed, deleted, or moved. Try reinstalling Works, and then starting the program again.

CAUSE

This problem may occur if the Mswkscal.wcd file is missing or is corrupted.

RESOLUTION

To resolve this problem, follow these steps:
  1. Insert the Works 9 CD in the CD drive or in the DVD drive, and then press SHIFT to prevent the Setup program from starting.

    Note If the Setup program starts, exit the Setup program.
  2. On the desktop, double-click My Computer.

    Note In Windows Vista, click Start
    Collapse this imageExpand this image
    the Start button
    , and then click Computer.
  3. Locate the Mswkscal.wcd file on the Works 9 CD.

    The following folder is the default location of the Mswkscal.wcd file on the Works 9 CD:
    Drive:\Common\CommApp\Mswkscal.wcd
    Note In this step, Drive specifies the drive letter of the CD drive or the DVD drive.
  4. Click the Mswkscal.wcd file, and then press CTRL+C to copy the file to the Clipboard.
  5. Locate the Mswkscal.wcd file on the hard disk drive.

    Depending on the operating system that you are using, the default location of the Mswkscal.wcd file on the hard disk drive is in one of the following folders:
    • %systemdrive%\Documents and Settings\All Users\Application Data\Microsoft\Works\Mswkscal.wcd
    • %systemdrive%:\Program Files\Common Files\Microsoft Shared\Works Shared\Mswkscal.wcd
    Notes
    • In this step, %systemdrive% specifies the drive letter of the drive that contains Microsoft Windows. By default, this is drive C.
    • The Application Data folder may be hidden. To view the Application Data folder, follow these steps:
      1. On the Tools menu, click Folder Options.
      2. Click the View tab.
      3. In the Advanced settings list, click Show hidden files and folders under Hidden files and folders.
      4. Click Apply, and then click OK.
      Note To view the menu bar in Windows Vista, click Organize on the toolbar, point to Layout, and then click Menu Bar.
  6. If you cannot locate the Mswkscal.wcd file in step 5, search for the Mswkscal.wcd file. To do this, follow these steps:
    1. Click Start, and then click Search.
    2. Click All files and folders, type Mswkscal.wcd in the All or part of the file name box, and then click Search.
    Note To search for the Mswkscal.wcd file in Windows Vista, follow these steps:
    1. Click Start
      Collapse this imageExpand this image
      the Start button
      , and then click Search.
    2. Click Advanced Search, type Mswkscal.wcd in the Name box, click to select the Include non-indexed, hidden, and system files (might be slow) check box, and then click Search.
  7. When you locate the Mswkscal.wcd file on the hard disk drive, select the file, and then press CTRL+V to replace the file by using the version that you copied from the Works 9 CD.

    Note Click Yes when you are prompted whether you want to over-write the earlier file.
  8. Make sure that the new version of the Mswkscal.wcd file is not read-only. To do this, follow these steps:
    1. Right-click the Mswkscal.wcd file, and then click Properties.
    2. Click the General tab, and then click to clear the Read-only check box.
    3. Click Apply, and then click OK.
  9. Remove the Works 9 CD from the CD drive or from the DVD drive.
  10. Try to start the Microsoft Works Calendar program in Works 9.
If you still cannot start the Microsoft Works Calendar program in Works 9, you may have to remove and then reinstall Works 9. To do this, follow these steps:
  1. Click Start, click Run, type appwiz.cpl, and then click OK.

    Note In Windows Vista, click Start
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    the Start button
    , type appwiz.cpl in the Start Search box, and then click appwiz.cpl in the Programs list.
  2. In the Currently installed programs list, click Microsoft Works 9.0, and then click Remove.

    Note In Windows Vista, click Microsoft Works 9.0 in the programs list, and then click Uninstall.
  3. Insert the Works 9 CD in the CD drive or in the DVD drive.
  4. If the Setup program does not start automatically, click Start, click Run, type Drive:\setup.exe, and then click OK.

    Notes
    • In Windows Vista, click Start
      Collapse this imageExpand this image
      the Start button
      , type Drive:\setup.exe in the Start Search box, and then press ENTER.
    • In this step, the Drive placeholder specifies the drive letter of the CD drive or the DVD drive.
  5. Follow the instructions that appear on the screen to reinstall Works 9.

APPLIES TO
  • Microsoft Works 9
Keywords: 
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