On a computer that is running Windows XP Service Pack 2 (SP2), you use Microsoft Internet Explorer 6 to visit a Web site through an HTTPS connection. When you do this, you may experience the following symptoms:
- The Web site takes a long time to load.
- Some elements in the Web site are not displayed correctly.
If you capture network traffic when these symptoms occur, you notice that lots of CONNECT request connections are established. However, these connections are dropped without being used.Note
This issue does not occur in Windows Internet Explorer 7.
This problem occurs because of an error in the Wininet.dll file.
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix. Note
If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note
The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
You must have Windows XP SP2 installed to apply this hotfix.
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace a previously released hotfix.
To use one of the hotfixes in this package, you must either create a registry key or modify a registry key. To do this, follow these steps.Warning
Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.
- Click Start, click Run, type regedit, and then press ENTER.
- Locate and then click the following registry subkey:
- On the Edit menu, point to New, and then click Key.
- Type the following key name, and then press ENTER:
- On the Edit menu, point to New, and then click DWORD Value.
- Type iexplore.exe, and then press ENTER.
- On the Edit menu, click Modify.
- Type 1, and then click OK.
Note If you type 0 in this step, the hotfix will be disabled.
- Exit Registry Editor.
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone
tab in the Date and Time
item in Control Panel.
Collapse this tableExpand this table
|File name||File version||File size||Date||Time||Platform|
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about how to use Network Monitor to capture network traffic, click the following article number to view the article in the Microsoft Knowledge Base:
How to use Network Monitor to capture network traffic
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
Description of the standard terminology that is used to describe Microsoft software updates