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Article ID: 942105 - Last Review: September 13, 2011 - Revision: 2.0

SYMPTOMS

Microsoft Expression Media may crash when you drag a .tif file in Thumbnail view in Expression Media. Additionally, any unsaved data is lost. This issue only occurs when you drag certain .tif files in Thumbnail view.

RESOLUTION

To resolve this issue, upgrade Apple QuickTime to QuickTime 7.2 or to a later version. To obtain QuickTime 7.2 or a later version, visit the following Apple Web site:
http://www.apple.com/quicktime/download/ (http://www.apple.com/quicktime/download/)
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

APPLIES TO
  • Microsoft Expression Media
Keywords: 
kbtshoot kbexpertisebeginner kbprb KB942105
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