Microsoft small business knowledge base

Article ID: 942202 - Last Review: December 10, 2007 - Revision: 1.0


On a computer that has Microsoft Internet Explorer 6 installed, you install and uninstall some toolbar items. Then, you may notice the following problems:
  • On the View menu of Internet Explorer 6, when you point to Toolbars to show the toolbar items, the toolbar names may become blank.
  • In some cases, when you click to select one toolbar item, a different toolbar item may appear.


An update is available to resolve this problem. The update is available from the Windows Update Web site: (


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

  • Microsoft Internet Explorer 6.0
kbexpertisebeginner kbprb KB942202
Additional support options
Ask The Microsoft Small Business Support Community
Contact Microsoft Small Business Support
Find Microsoft Small Business Support Certified Partner
Find a Microsoft Store For In-Person Small Business Support