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Article ID: 942984 - Last Review: October 10, 2007 - Revision: 1.0

SYMPTOMS

When you try to use the "Physical to Virtual" (P2V) wizard in Microsoft System Center Virtual Machine Manager 2007, you receive an error message that resembles the following error message:
SCVMM is unable to locate the source computer server1.computers.contoso.com in Active Directory Domain Services.
Verify that the server name and the domain name are correct, and then try the operation again.
ID: 3224
This problem occurs only if the Active Directory computer object of the source computer is in one of the built-in organizational units. For example, this problem occurs if the Active Directory computer object of the source computer is in Active Directory Users and Computers.

CAUSE

This problem occurs because the program looks up the name of the source computer. The resulting fully qualified domain name (FQDN) includes an organizational unit component that is not a valid component for a Domain Name System (DNS) FQDN. In the error message that is mentioned in the "Symptoms" section, the organizational unit is the Computers organizational unit.

RESOLUTION

To resolve this problem, edit the FQDN of the computer in the "Select source" step of the P2V wizard. Edit the name so that the organizational unit component is not part of the name. In the error message that is mentioned in the "Symptoms" section, the name would be changed to the following name:
server1.contoso.com

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

APPLIES TO
  • Microsoft System Center Virtual Machine Manager 2007
Keywords: 
kberrmsg kbtshoot kbprb kbexpertiseinter KB942984
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