try to install an update for 2007 Office programs or for Windows SharePoint
Services 3.0 on a computer that has insufficient free
disk space on the Windows system drive. In this scenario, the upgrade fails,
and you receive the following error message:
installation of this package failed.
For example, this problem occurs when you install the 2007 Microsoft Office suites SP1, the 2007 Microsoft Office suites SP2, or the 2007 Microsoft Office suites SP3 on the Windows system drive, and the Windows System drive has less than 500 megabytes (MB) of free disk space.
When you install
an update, the package extracts the files to the
%SystemDrive%\Temp folder. For
example, for the
2007 Microsoft Office suite service pack, the extracted files use about 300
MB of disk space. Additionally, Windows Installer caches two copies of
the extracted files on the Windows system drive during the installation.
Therefore, if you download the package to the Windows system drive, the Windows
system drive requires more free space to run the package.
Microsoft Self-Extractor packages only verify that the
Windows system drive has sufficient free disk space for the extracted files.
Microsoft Self-Extractor packages do not verify the other disk space
requirements for the installation.
To resolve this problem, make sure that you have sufficient
free disk space on the Windows system drive before you run the
update. The actual amount of free disk space depends
on the size of update that the package installs. Typically, the free disk space
that is required to run a Microsoft Self-Extractor package is five or six times
the size of the package.
We recommend that you move the package to
another drive. Then, run the package to start the installation.
update, the Windows system drive must have at least
1.1 gigabytes (GB) of free disk space on a Windows XP-based
computer. On a Windows Vista-based computer, the Windows system drive must have
at least 1.75 GB of free disk space. For the best performance when you install an
update , we recommend that the Windows system drive
have at least 3 GB of free disk space.
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section.
For more information about the command-line switches
of a Microsoft Self-Extractor package, click the following article number to
view the article in the Microsoft Knowledge Base:
Description of the command-line switches that are supported by a software installation package, an update package, or a hotfix package that was created by using Microsoft Self-Extractor