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Article ID: 945359 - Last Review: January 16, 2015 - Revision: 1.0

This article has been archived. It is offered "as is" and will no longer be updated.


Metadata that you add to a photo in Windows Live Photo Gallery is not viewable in the Properties dialog box in Windows Explorer in Windows XP.


To resolve this issue, download and install the Microsoft Photo Info tool. This tool will enable Windows Explorer to display the metadata that Windows Live Photo Gallery assigned to the photo. To obtain the tool, visit the following Microsoft Web site: (


To work around this issue, Use the Windows Live Photo Gallery Info Pane to view the tags and the captions that were assigned to a photo through Windows Live Photo Gallery.

More information

The Windows Explorer Properties dialog box for photos contains a Summary tab that includes the following fields:
  • Title
  • Subject
  • Author
  • Keywords
  • Comments
These fields display photo information by using the Exchangeable Image File Format (EXIF) data from the photo. Windows Live Photo Gallery uses the Windows Imaging Component to read metadata that is assigned to a photo. However, metadata that is assigned to a photo in Windows Live Photo Gallery is not visible in the Explorer Properties dialog box. This condition is true even if you right-click a photo in Windows Live Photo Gallery, and then you select Properties. Additionally, after you assign a caption or tags to a photo in Windows Live Photo Gallery, any title or keyword that was previously assigned to the photo by using the Properties dialog box is no longer visible in the Properties dialog box.
Note To view the properties of a photo, right-click the photo, click Properties, and then click the Summary tab.
For more information about the photo metadata policy that is used by the Windows operating system, visit the following MSDN Web site: (
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use ( for other considerations.

Applies to
  • Windows Photo Gallery
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