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Article ID: 948917 - Last Review: November 15, 2010 - Revision: 15.0

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INTRODUCTION

This article describes how to obtain the setup updates for Microsoft Dynamics CRM 4.0. This article also describes how to manually deploy the setup updates.

MORE INFORMATION

When you install Microsoft Dynamics CRM 4.0, or when you upgrade to Microsoft Dynamics CRM 4.0, you can check for setup updates. If you select the option to check for setup updates, the application downloads any new setup updates and applies them to the installation while the setup process is running.

Note: The setup updates include Update Rollup 7.


If the Microsoft Dynamics CRM server has an Internet connection, you can click Update installation files during the installation. If there are any setup updates, the updates are downloaded and applied to the installation.

If the Microsoft Dynamics CRM server does not have Internet access, or if you want to manually deploy the setup updates when you install Microsoft Dynamics CRM 4.0, you can obtain the updates by visiting the following Web sites.

Note These updates fix only the issues that are setup-related issues. These updates are not hotfixes that have to be applied after Microsoft Dynamics CRM is installed. Also, note the following Microsoft Knowledge Base articles. These articles contain detailed steps that may be required if you install or upgrade Microsoft Dynamics CRM without the setup updates.

To obtain the setup updates, use the following URLs. To download the correct language for the server setup updates, you must add the correct Country Language Code ID (CLCID) value to the URLs. The CLCID values are listed in the table later in this article.

The following URLS are for x86-based platforms:The following URLs are for x64-based platforms:Note Each language version is unique, and the CLCID value is different. To obtain the correct language version, you must append the correct CLCID value for the language that you want to the end of the URL.

The following table lists the languages that are supported by Microsoft Dynamics CRM and the corresponding CLCID values.
Collapse this tableExpand this table
LanguageCLCID
Arabic - Saudi Arabia0x401
Chinese (Hong Kong S.A.R.)0xc04
Chinese (PRC)0x804
Chinese (Taiwan)0x404
Czech0x405
Danish0x406
Dutch (Netherlands)0x413
English (United States)0x409
Finnish0x40b
French (France)0x40c
German0x407
Greek0x408
Hebrew0x40d
Hungarian0x40e
Italian0x410
Japanese0x411
Korean0x412
Norwegian (Bokmal)0x414
Polish0x415
Portuguese (Brazil)0x416
Portuguese (Portugal)0x816
Russian0x419
Spanish (International Sort)0xc0a
Swedish0x41d
Turkish0x41f
For example, if you have the English version of Microsoft Dynamics CRM, and want to download the setup updates, you must add the English CLCID value (0x409) to the end of the URL. Therefore, to download the server setup updates for the English version of Microsoft Dynamics CRM, you must use the following link:
http://go.microsoft.com/fwlink/?LinkID=94937&clcid=0x409 (http://go.microsoft.com/fwlink/?LinkID=94937&clcid=0x409)
To deploy the server setup updates, follow these steps:
  1. Create a configuration file that will be used during the installation.

    For more information about the configuration files, see the implementation guide. To do this, visit the following Microsoft Web site:
    http://go.microsoft.com/fwlink/?LinkID=104413 (http://go.microsoft.com/fwlink/?LinkID=104413)
  2. In the configuration file, specify the correct location of the update, as follows.
    <Patch update="true">LOCATION OF SAVED FILE.MSP</Patch>
    
  3. Type the following command at the command prompt, and then press ENTER:
    <Drive>:\server\setupserver.exe /config C:\config.xml
    Note This command calls the Setupserver.exe file from the Microsoft Dynamics CRM DVD. Then, the Setupserver.exe file is passed to the XML configuration file. Next, the setup process runs and applies the setup update to the installation. You can continue the installation wizard.

Issues that are fixed in the setup updates for Microsoft Dynamics CRM 4.0

The following table lists the hotfixes that are included in the setup updates for Microsoft Dynamics CRM 4.0. A hotfix is intended to correct only the problem that is discussed in an associated Microsoft Knowledge Base article. For more information about a specific hotfix, and for more information that may be required if you did not install the setup update, see the following Microsoft Knowledge Base article.
Collapse this tableExpand this table
Article numberArticle titleRelease date
948593  (http://support.microsoft.com/kb/948593/ ) Error message when you install the Microsoft Dynamics CRM 4.0 server: "Microsoft.Crm.CrmArgumentException: Invalid domain name. Domain name is either invalid or unreachable"February 29, 2008
947982  (http://support.microsoft.com/kb/947982/ ) Lookup attributes are inactive on the activity form after you upgrade from Microsoft Dynamics CRM 3.0 to Microsoft Dynamics CRM 4.0February 29, 2008
950476  (http://support.microsoft.com/kb/950476/ ) A date or a time is not converted to UTC time in the database for some time zones in Microsoft Dynamics CRM 4.0 March 26, 2008
951337   (http://support.microsoft.com/kb/951337/ ) Error message when you import the Quick Campaign entity into a clean environment of Microsoft Dynamics CRM 4.0: "Failure: bulkoperation: Invalid Argument" April 4, 2008
949250  (http://support.microsoft.com/kb/949250/ ) Error message when you upgrade from Microsoft Dynamics CRM 3.0 to Microsoft Dynamics CRM 4.0: "Could not find a part of the path "D:\Program Files\Microsoft SQL Server\MSSQL\data\metabase_23a69d8481384682b81420223b8138e3.mdf"" April 25, 2008
950128  (http://support.microsoft.com/kb/950128/ ) You cannot create a new CRM organization by using Deployment Manager in Microsoft Dynamics CRM 4.0April 25, 2008
951178  (http://support.microsoft.com/kb/951178/ ) Error message when you delete cases from a queue or when you assign records in Microsoft Dynamics CRM 4.0: "Record is unavailable" or "More than one user queue was found for the given object"April 25, 2008
949598  (http://support.microsoft.com/kb/949598/ ) Error message when you try to upgrade an existing organization from Microsoft Dynamics CRM 3.0 to Microsoft Dynamics CRM 4.0: "Action Microsoft.Crm.Setup.Server.CreateCrmGroupsAction failed. General access denied error"June 4, 2008
950526  (http://support.microsoft.com/kb/950526/ ) You receive error messages when you try to import a customization XML file in Microsoft Dynamics CRM 4.0June 23, 2008
951180  (http://support.microsoft.com/kb/951180/ ) Error message when you upgrade from Microsoft Dynamics CRM 3.0 to Microsoft Dynamics CRM 4.0: "Action Microsoft.Crm.setup.Server.DeleteHotFixesAction failed. Object reference not set to an instance of an object"June 24, 2008
952601  (http://support.microsoft.com/kb/952601/ ) Error message when the Setup program for Microsoft Dynamics CRM 4.0 performs a check in the Environmental Diagnostic Wizard (EDW): "Error| Check FullTextRunningValidator : Failure: Service msftesql was not found on computer '[Computer_Name]'"August 15, 2008
952602  (http://support.microsoft.com/kb/952602/ ) Error message when you try to install Microsoft Dynamics CRM Data Connector for Microsoft Dynamics CRM 4.0: "Unable to validate SQL Server Reporting Services Report Server installation"August 15, 2008
947278  (http://support.microsoft.com/kb/947278/ ) Error message when you try to install the Microsoft Dynamics CRM Connector for SSRS: "Microsoft Dynamics CRM Connector for SSRS Setup Setup did not complete successfully"August 19, 2008
950490  (http://support.microsoft.com/kb/950490/ ) Error message when you upgrade workflow rules from Microsoft Dynamics CRM 3.0 to Microsoft Dynamics CRM 4.0: "System.OutOfMemoryException"March 18, 2008
956354  (http://support.microsoft.com/kb/956354/ ) The revenue amount that is calculated for a closed opportunity is multiplied by 10,000 after you upgrade the Italian version of Microsoft Dynamics CRM 3.0 to the Italian version of Microsoft Dynamics CRM 4.0October 29, 2008
958571  (http://support.microsoft.com/kb/958571/ ) You cannot import an organization in Deployment Manager in Microsoft Dynamics CRM 4.0October 30, 2008
956757  (http://support.microsoft.com/kb/956757/ ) You cannot import security roles from an upgraded organization to an organization that is not upgraded in Microsoft Dynamics CRM 4.0October 27, 2008
957701  (http://support.microsoft.com/kb/957701/ ) A workflow stays in the In Progress or Waiting status when you run the workflow in Microsoft Dynamics CRM 4.0October 21, 2008
957454  (http://support.microsoft.com/kb/957454/ ) Error message when you upgrade Microsoft Dynamics CRM 3.0 to Microsoft Dynamics CRM 4.0: "Identifiers cannot be more than 50 characters long"October 24, 2008
952945  (http://support.microsoft.com/kb/952945/ ) The Privacy tab on the Set Personal Options page does not contain a link to the error reporting privacy statement in Microsoft Dynamics CRM 4.0May 9, 2008
956869  (http://support.microsoft.com/kb/956869/ ) Error message when you create a new organization or import an organization in Microsoft Dynamics CRM 4.0: "Service msftesql was not found on computer '[Computer_name]'" August 14, 2008
958074  (http://support.microsoft.com/kb/958074/ ) Error message when you upgrade from Microsoft Dynamics CRM 3.0 to Microsoft Dynamics CRM 4.0: "Out of Memory exception"September 24, 2008
958363  (http://support.microsoft.com/kb/958363/ ) You cannot upgrade some saved queries from Microsoft Dynamics CRM 3.0 to Microsoft Dynamics CRM 4.0October 3, 2008
959775  (http://support.microsoft.com/kb/959775/ ) No e-mail message is sent after you complete the Create Quick Campaign Wizard even if you applied hotfix 954673 in Microsoft Dynamics CRM 4.0November 7, 2008
956526  (http://support.microsoft.com/kb/956526/ ) When you create a campaign or a quick campaign to generate an e-mail activity by using the “Assign to a queue” option, the sender is set incorrectly as owner of a bulk operation job in Microsoft Dynamics CRM 4.0January 29, 2009
959246   (http://support.microsoft.com/kb/959246/ ) You receive error messages when you upgrade the workflow rules from Microsoft Dynamics CRM 3.0 to Microsoft Dynamics CRM 4.0January 30, 2009
954813   (http://support.microsoft.com/kb/954813/ ) Error message when you upgrade Microsoft Dynamics CRM 3.0 to Microsoft Dynamics CRM 4.0: "System.ArgumentOutOfRangeException: Index was out of range"January 30, 2009
956543   (http://support.microsoft.com/kb/954813/ ) Duplicate numbers are generated when you create certain new entities in Microsoft Dynamics CRM 4.0August 13, 2009
958753  (http://support.microsoft.com/kb/958753/ ) Error message when you try to upgrade Microsoft Dynamics CRM 3.0 with Update Rollup 2 to Microsoft Dynamics CRM 4.0: "MaxLength is out of range for 'description' attribute" August 13, 2009
968243   (http://support.microsoft.com/kb/968243/ ) The Microsoft SQL Server Reporting Services account is not added to the PrivUserGroup group if you install Microsoft Dynamics CRM 4.0 and Microsoft SQL Server Reporting Services on separate computersAugust 13, 2009
974353   (http://support.microsoft.com/kb/954813/ ) Error message when you install the Hebrew version of Microsoft Dynamics CRM 4.0 against Microsoft SQL Server 2008 Reporting Services: "The value of the BorderStyle property for the text box "textbox9" is "", which is not a valid BorderStyle" August 13, 2009
970650  (http://support.microsoft.com/kb/970650/ ) Error message when you run a quick search that has lookup fields in Microsoft Dynamics CRM 4.0: "Server was unable to process request" September 29, 2009
974434  (http://support.microsoft.com/kb/974434/ ) You cannot install Microsoft Dynamics CRM 4.0 or create additional organizations in Microsoft Dynamics CRM 4.0 without system administrator privileges in Microsoft SQL Server October 22, 2009
974584   (http://support.microsoft.com/kb/974584/ ) You cannot deploy Microsoft Dynamics CRM 4.0 by using an account that does not have local administrator permissions on Microsoft SQL Server October 27, 2009
977253   (http://support.microsoft.com/kb/977253/ ) Warning message when you install Microsoft Dynamics CRM 4.0: "CRM registry key is missing CRM registry key is missing"November 9, 2009
958039  (http://support.microsoft.com/kb/958039/ ) when you try to install Microsoft Dynamics CRM 4.0 in a domain that contains an apostrophe (') character in the domain nameJanuary 21, 2010
2257681  (http://support.microsoft.com/kb/2257681/ ) The workflow upgrade proccess takes a long time when you upgrade Microsoft Dynamics CRM 3.0 to Microsoft Dynamics CRM 4.0June 16, 2010
2257632  (http://support.microsoft.com/kb/2257632/ ) The version of the SetupServer.exe file is still 7333.3 after you create the SHS administrative image by using the .msp file of Update Rollup 7 for Microsoft Dynamics CRM 4.0June 16, 2010
2257688  (http://support.microsoft.com/kb/2257688/ ) A message prompt contains a redundant dot (.) character when you install Update Rollup 3 for Microsoft Dynamics CRM 4.0 in the Japanese version of Microsoft Dynamics CRM 4.0June 16, 2010
2255979  (http://support.microsoft.com/kb/2255979/ ) The Platform Server role is removed when you run the repair process on a Microsoft Dynamics CRM 4.0 serverJune 16, 2010
2256009  (http://support.microsoft.com/kb/2256009/ ) "System.ComponentModel.Win32Exception: The group name could not be found" error message when you try to install Microsoft Dynamics CRM 4.0 on a computer that is running Windows Server 2008June 16, 2010
2254283  (http://support.microsoft.com/kb/2254283/ ) "The word breaker for language 2074 is not installed" warning message when you upgrade from Microsoft Dynamics CRM 3.0 to Microsoft Dynamics CRM 4.0June 16, 2010
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use (http://go.microsoft.com/fwlink/?LinkId=151500) for other considerations.

APPLIES TO
  • Microsoft Dynamics CRM 4.0
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