Consider the following scenario in Microsoft Dynamics CRM 4.0. You enable a language pack. You add a new value to a picklist field of an attribute for an entity. Then, you save the changes. In this scenario, the translated labels disappear. When this problem occurs, the labels in the picklist field are displayed only by using the base language.
This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
Microsoft Dynamics CRM 4.0 updates and hotfixes
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
Description of the standard terminology that is used to describe Microsoft software updates
Microsoft Business Solutions CRM software hotfix and update package naming standards