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Article ID: 950234 - Last Review: October 8, 2011 - Revision: 2.0

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SYMPTOMS

Consider the following scenario:
  • You create a network share that contains some files on an NTFS file system volume. For example, the share contains .doc files or .txt files.
  • On the computer on which you create the network share, you grant "Access this computer from the Network" permissions to users.
  • For the parent folder and for the subfolders of the network share, you grant users the following permissions:
    • Traverse Folder
    • Read Attributes
    • Read Extended Attributes
    • Read Permissions
    You do not grant users List Folder permissions.
  • For the files in the network share, you grant users the following permissions:
    • Traverse Folder
    • List Folder
    • Read Attributes
    • Read Extended Attributes
    • Read Permissions
  • On a Windows XP-based computer, a user types the full path of a shared file in the address bar in Windows Explorer.
In this scenario, you receive the following error message:
SharePath is not accessible. Access is denied.
After you click OK, you receive the following error message:
Address Bar
Windows cannot find 'Path:\FileName'. Check the spelling and try again, or try searching for the item by clicking the start button and then clicking Search.
Note In some applications such as Microsoft Word and Notepad, the user can open the shared file by typing the full path of the file in the File Name box of the Open dialog box.

CAUSE

Before Windows Explorer opens a shared file, it detects whether the target object is a folder or a file. If a user has Read Permissions permission but does not have List Folder permission, Windows Explorer cannot open a file in a folder even if the user types the full path of the file.

RESOLUTION

To resolve this issue, install hotfix 950234 together with hotfix 947853. For more information about hotfix 947853, click the following article number to view the article in the Microsoft Knowledge Base:
947853  (http://support.microsoft.com/kb/947853/ ) Error message when you try to open a shared file in Internet Explorer 6 on a Windows XP Service Pack 2-based computer: "The Page Cannot be Displayed"

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

You must have Windows XP Service Pack 2 (SP2) or Windows XP Service Pack 3 (SP3) installed to apply this hotfix.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

Registry information

You do not have to make any changes to the registry.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows XP SP2, x86-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirement
Shell32.dll6.0.2900.34438,461,31209-Sep-200813:26x86SP2
Windows XP SP3, x86-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Shell32.dll6.0.2900.56728,462,33609-Sep-200813:15x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

APPLIES TO
  • Microsoft Windows XP Service Pack 2
  • Microsoft Windows XP Service Pack 3
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
Keywords: 
kbautohotfix kbexpertiseadvanced kbfix kbqfe KB950234
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