In Microsoft Dynamics
CRM 4.0, you
run the Dismiss
function on a tracked Microsoft Office Outlook calendar reminder
for an Activity entity or for a Service Activity entity.
When you do this, the Status Reason
value of an appointment record is changed to a default value.
This problem occurs because the Dismiss
function triggers an update to an XML file. The
"<statecode>scheduled</statecode>" string value is added to a
user-defined property. However, the
"<statecode>scheduled</statecode>" string value is
when the record is synchronized to Microsoft Dynamics
CRM 4.0, this
string value cannot be added to the database.
The correct string value is
This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
Microsoft Dynamics CRM 4.0 updates and hotfixes
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section.
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
Description of the standard terminology that is used to describe Microsoft software updates
Microsoft Business Solutions CRM software hotfix and update package naming standards