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Article ID: 950886 - Last Review: January 20, 2012 - Revision: 3.2

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SYMPTOMS

When you start the report wizard or when you perform the Bulk Import activity in Microsoft Dynamics CRM 4.0, you receive the following error message:
The logged on user does not have the appropriate security permissions to view these records or perform the specific action.
This problem occurs if the following conditions are true:
  • A Role is created from scratch.
  • Hidden privileges are not assigned to the role.
  • You are a user who has the role.
  • The user was created from a blank template.

CAUSE

This problem occurs because you cannot set hidden privileges if you create a role from scratch. However, hidden privileges are required for some Microsoft Dynamics CRM default operations.

RESOLUTION

This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
949256  (http://support.microsoft.com/kb/949256/ ) Microsoft Dynamics CRM 4.0 updates and hotfixes

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

After you apply this hotfix, the hidden privileges can be assigned to the roles that are created from scratch. This hotfix does not fix the problems that are caused by the roles that are created before you apply this hotfix.

For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates
887283  (http://support.microsoft.com/kb/887283/ ) Microsoft Business Solutions CRM software hotfix and update package naming standards

APPLIES TO
  • Microsoft Dynamics CRM 4.0
Keywords: 
kberrmsg kbmbsreports kbmbsadministration kbfix kbautohotfix kbexpertiseinter kbmbsmigrate kbqfe kbhotfixserver KB950886
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