Microsoft small business knowledge base

Article ID: 951180 - Last Review: January 15, 2015 - Revision: 3.0

This article has been archived. It is offered "as is" and will no longer be updated.


When you upgrade from Microsoft Dynamics CRM 3.0 to Microsoft Dynamics CRM 4.0, you receive the following error message:
Action Microsoft.Crm.setup.Server.DeleteHotFixesAction failed. Object reference not set to an instance of an object.


This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
949256  ( ) Microsoft Dynamics CRM 4.0 updates and hotfixes

Applies to
  • Microsoft Dynamics CRM 4.0
kbnosurvey kbarchive kbfix kberrmsg kbmbsupgrade kbmbsmigrate kbqfe kbexpertiseinter KB951180
Additional support options
Ask The Microsoft Small Business Support Community
Contact Microsoft Small Business Support
Find Microsoft Small Business Support Certified Partner
Find a Microsoft Store For In-Person Small Business Support