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Article ID: 951301 - Last Review: January 20, 2012 - Revision: 3.2

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SYMPTOMS

When you try to go offline in Microsoft Dynamics CRM for Microsoft Office Outlook with Offline Access, you receive the following error message:
A SQL Server error occurred. Try this action again due to configured cascading.

RESOLUTION

This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
949256  (http://support.microsoft.com/kb/949256/ ) Microsoft Dynamics CRM 4.0 updates and hotfixes

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates
887283  (http://support.microsoft.com/kb/887283/ ) Microsoft Business Solutions CRM software hotfix and update package naming standards

APPLIES TO
  • Microsoft Dynamics CRM for Microsoft Office Outlook with Offline Access, when used with:
    • Microsoft Dynamics CRM 4.0
Keywords: 
kbautohotfix kbfix kberrmsg kbexpertiseinter kbmbsmigrate kbqfe kbhotfixserver KB951301
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