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Article ID: 951521 - Last Review: April 25, 2011 - Revision: 3.0

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SYMPTOMS

Consider the following scenario:
  • You are running a Windows Vista-based computer that has the Lzhfldr.dll file installed.
  • In Windows Explorer, you double-click an .lzh file to open the associated compressed file.
  • You drag the compressed file into a folder in the Folders pane of the same Windows Explorer window.
In this scenario, Windows Explorer exits unexpectedly. After you restart Windows Explorer, you notice that there is a new file in the destination folder. However, the file has a size of zero bytes.

Note This issue does not occur if you drag the compressed file into another Windows Explorer window or onto the desktop.

RESOLUTION

Update information

The following files are available for download from the Microsoft Download Center:
Collapse this imageExpand this image
Download
Download the update package now (http://download.microsoft.com/download/9/b/f/9bf29aee-86e9-4565-82bf-671b51ad8790/LZHFLDR.MSI)

Prerequisites

To apply this update, you must have Windows Vista installed.

Restart requirement

You must restart the computer after you apply this update.

Hotfix replacement information

This update does not replace any other previously released hotfixes.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

REFERENCES

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

APPLIES TO
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Ultimate
Keywords: 
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