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Article ID: 952576 - Last Review: January 20, 2012 - Revision: 3.2

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SYMPTOMS

If you set the ColumnSet property to AllColumns in Microsoft Dynamics CRM 4.0, the RetrieveTeamsSystemUserResponse class does not return all attributes as expected. Instead, the RetrieveTeamsSystemUserResponse class returns only the team identifier.

CAUSE

The ColumnSet property of the entityExpression object is passed to the Microsoft Dynamics CRM platform. However, the ColumnSet property is not used to retrieve the attributes of a team if a system user is a member of the team. Instead, a new ColumnSet property that contains only the team identifier attribute is used to retrieve attributes.

RESOLUTION

This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
949256  (http://support.microsoft.com/kb/949256/ ) Microsoft Dynamics CRM 4.0 updates and hotfixes

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates
887283  (http://support.microsoft.com/kb/887283/ ) Microsoft Business Solutions CRM software hotfix and update package naming standards

APPLIES TO
  • Microsoft Dynamics CRM 4.0
Keywords: 
kbfix kbautohotfix kbexpertiseinter kbmbsmigrate kbqfe kbhotfixserver KB952576
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