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Article ID: 952601 - Last Review: February 12, 2009 - Revision: 2.0

SYMPTOMS

You try to install Microsoft Dynamics CRM 4.0. When the Setup program performs a check in the Environmental Diagnostic Wizard (EDW), you receive the following error message:
Error| Check FullTextRunningValidator : Failure: Service msftesql was not found on computer 'Computer_Name'.
The specified service does not exist as an installed service.
This problem occurs if you run Microsoft SQL Server 2008 together with Microsoft Dynamics CRM 4.0.

CAUSE

This problem occurs because the Setup program for Microsoft Dynamics CRM 4.0 tries to verify that full-text indexing is enabled in the instance of SQL Server. The Setup program does this by looking for the Msftesql service. However, Full-Text Search does not rely on a Windows service in SQL Server 2008. Instead, Full-Text Search is built internally in databases. Therefore, the Msftesql service is removed in version 6 of the SQL Server 2008 Community Technology Preview (CTP).

RESOLUTION

This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
949256  (http://support.microsoft.com/kb/949256/ ) Microsoft Dynamics CRM 4.0 updates and hotfixes

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

APPLIES TO
  • Microsoft Dynamics CRM 4.0
Keywords: 
kberrmsg kbmbsinstallation kbfix kbexpertiseinter kbmbsmigrate kbqfe KB952601
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