Microsoft small business knowledge base

Article ID: 952602 - Last Review: January 16, 2015 - Revision: 4.0

This article has been archived. It is offered "as is" and will no longer be updated.


You try to install Microsoft Dynamics CRM Data Connector for Microsoft Dynamics CRM 4.0 on a server that is also running Microsoft SQL Server 2008 Reporting Services. However, you may receive the following error message in the Environmental Diagnostic Wizard (EDW):
Unable to validate SQL Server Reporting Services Report Server installation. Please check that it is correctly installed on the local machine.


This problem occurs because the Windows Management Instrumentation (WMI) namespace is changed in SQL Server 2008 Reporting Services. Therefore, you receive the error message that is mentioned in the "Symptoms" section when the Setup program performs a check in the EDW.


This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
949256  ( ) Microsoft Dynamics CRM 4.0 updates and hotfixes

Applies to
  • Microsoft Dynamics CRM 4.0
kbnosurvey kbarchive kberrmsg kbfix kbexpertiseinter kbmbsreports kbmbsmigrate kbqfe KB952602
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