Microsoft small business knowledge base

Article ID: 952733 - Last Review: January 16, 2015 - Revision: 4.0

Hotfix Download Available
View and request hotfix downloads
This article has been archived. It is offered "as is" and will no longer be updated.


When you modify the contact data filter to show only the contacts that are members of a certain marketing list in the Microsoft Dynamics CRM 4.0 client for Microsoft Office Outlook, the changes that you made for the marketing list do not synchronize to the user's Outlook contacts.


This problem occurs because the contact's versionnumber attribute is not updated when you change the contact data filter. Therefore, the synchronization process ignores the changes.


This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
949256  ( ) Microsoft Dynamics CRM 4.0 updates and hotfixes


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  ( ) Description of the standard terminology that is used to describe Microsoft software updates
887283  ( ) Microsoft Business Solutions CRM software hotfix and update package naming standards

Applies to
  • Microsoft Dynamics CRM 4.0
  • Microsoft CRM client for Microsoft Office Outlook
kbnosurvey kbarchive kbfix kbexpertiseinter kbautohotfix kbmbsmigrate kbqfe kbHotfixServer KB952733
Additional support options
Ask The Microsoft Small Business Support Community
Contact Microsoft Small Business Support
Find Microsoft Small Business Support Certified Partner
Find a Microsoft Store For In-Person Small Business Support