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Article ID: 954655 - Last Review: January 20, 2012 - Revision: 3.2

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SYMPTOMS

After you add a custom attribute to a Product entity, Microsoft Dynamics CRM 4.0 does not perform a uniqueness check on the product number. Therefore, if you add a product that has an identifier (ID) that already exists to Microsoft Dynamics CRM, you do not receive the following error message as expected:
The product ID conflicts with an existing product ID. Try your request again with a new ID.

RESOLUTION

This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
949256  (http://support.microsoft.com/kb/949256/ ) Microsoft Dynamics CRM 4.0 updates and hotfixes

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates
887283  (http://support.microsoft.com/kb/887283/ ) Microsoft Business Solutions CRM software hotfix and update package naming standards

APPLIES TO
  • Microsoft Dynamics CRM 4.0
Keywords: 
kbmbscustomization kbfix kbautohotfix kbexpertiseinter kbmbsmigrate kbqfe kbhotfixserver KB954655
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