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Article ID: 955058 - Last Review: January 20, 2012 - Revision: 2.2

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SYMPTOMS

When you perform configuration changes on an organization in Microsoft Dynamics CRM 4.0, performance is slow. This problem occurs if you use a deployment that runs multiple organizations at the same time.

For example, performance is slow if you make either of the following changes:
  • You change some properties of the organization in the System Settings page.
  • You publish some customizations that you specify for the organization.

CAUSE

This problem occurs because the cache for each organization is updated.

RESOLUTION

This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
949256  (http://support.microsoft.com/kb/949256/ ) Microsoft Dynamics CRM 4.0 updates and hotfixes

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/LN/ ) Description of the standard terminology that is used to describe Microsoft software updates
For more information about Microsoft Business Solutions CRM software hotfix and update package terminology, click the following article number to view the article in the Microsoft Knowledge Base:
887283  (http://support.microsoft.com/kb/887283/ ) Microsoft Business Solutions CRM software hotfix and update package naming standards

APPLIES TO
  • Microsoft Dynamics CRM 4.0
Keywords: 
kbmbsperformance kbfix kbautohotfix kbexpertiseinter kbsurveynew kbmbsmigrate kbqfe kbhotfixserver KB955058
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