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Article ID: 955064 - Last Review: January 20, 2012 - Revision: 2.2

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SYMPTOMS

After you run the Distribute Campaign Activity function for a campaign activity of the Letter via Mail Merge channel type in the Microsoft Dynamics CRM 4.0 client for Microsoft Office Outlook, you cannot view the created activities in the Campaign Activity form in the Microsoft Dynamics CRM 4.0 Web client. You can only view the created activities in the Microsoft Dynamics CRM 4.0 client for Outlook.

RESOLUTION

This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
949256  (http://support.microsoft.com/kb/949256/ ) Microsoft Dynamics CRM 4.0 updates and hotfixes

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/LN/ ) Description of the standard terminology that is used to describe Microsoft software updates


For more information about Microsoft Business Solutions CRM software hotfix and update package terminology, click the following article number to view the article in the Microsoft Knowledge Base:
887283  (http://support.microsoft.com/kb/887283/ ) Microsoft Business Solutions CRM software hotfix and update package naming standards

APPLIES TO
  • Microsoft Dynamics CRM 4.0
Keywords: 
kbfix kbexpertiseinter kbautohotfix kbsurveynew kbmbsmigrate kbqfe kbhotfixserver KB955064
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