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Article ID: 955469 - Last Review: January 20, 2012 - Revision: 2.2

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SYMPTOMS

Consider the following scenario in the Microsoft Dynamics CRM Web client or in the Microsoft Dynamics CRM 4.0 client for Microsoft Office Outlook:
  • You log on as a user who has a security role that has the Read permission for an entity.
  • You try to assign an instance of the entity to another user.
In this scenario, you receive the following error message:
Access Is Denied.
However, the form of the entity record should be closed when you try to assign the record if you do not have access to the entity.

RESOLUTION

This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
949256  (http://support.microsoft.com/kb/949256/ ) Microsoft Dynamics CRM 4.0 updates and hotfixes

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates
For more information about Microsoft Dynamics CRM software hotfix and update package terminology, click the following article number to view the article in the Microsoft Knowledge Base:
887283  (http://support.microsoft.com/kb/887283/ ) Microsoft Business Solutions CRM software hotfix and update package naming standards

APPLIES TO
  • Microsoft Dynamics CRM 4.0
  • Microsoft Dynamics CRM for Microsoft Office Outlook, when used with:
    • Microsoft Dynamics CRM 4.0
Keywords: 
kberrmsg kbexpertiseinter kbfix kbsurveynew kbmbsmigrate kbqfe kbhotfixserver kbautohotfix KB955469
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