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Article ID: 955555 - Last Review: October 8, 2011 - Revision: 3.0

Hotfix Download Available
View and request hotfix downloads
 
Support for Windows Vista Service Pack 1 (SP1) ends on July 12, 2011. To continue receiving security updates for Windows, make sure you're running Windows Vista with Service Pack 2 (SP2). For more information, refer to this Microsoft web page: Support is ending for some versions of Windows (http://windows.microsoft.com/en-us/windows/help/end-support-windows-xp-sp2-windows-vista-without-service-packs) .

On This Page

SYMPTOMS

Consider the following scenario:
  • You configure roaming profiles for a domain environment.
  • You log on to the domain from a Windows Vista Service Pack 1 (SP1)-based computer or from a Windows Server 2008-based computer. On this computer, the LocalLow folder is created.
  • You log on to the domain from another Windows Vista SP1-based computer or on a Windows Server 2008-based computer.
In this scenario, the LocalLow folder is not created on the second computer. Therefore, any applications that access the LocalLow folder may fail.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the “Hotfix Request” page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

Prerequisites

You must have Windows Server 2008 or Windows Vista Service Pack 1 installed to apply this hotfix.

Note Service Pack 1 is integrated into Windows Server 2008.

Restart requirement

You have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Note The .manifest files and the .mum files that are installed in each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. These files and their associated .cat (security catalog) files are critical to maintaining the state of the updated component. The .cat files are signed with a Microsoft digital signature. The attributes of these security files are not listed.
For all supported 32-bit versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Explorer-ppdlic.xrm-msNot Applicable3,03425-May-200912:35Not Applicable
Explorer.exe6.0.6001.224372,926,59225-May-200910:53x86
Profprov.dll6.0.6001.2243729,18425-May-200912:58x86
Profsvc.dll6.0.6001.22437155,13625-May-200912:58x86
Userprofilewmiprovider.mofNot Applicable10,70225-May-200908:18Not Applicable
Profprov.dll6.0.6002.2213929,18420-May-200910:21x86
Profsvc.dll6.0.6002.22139155,13620-May-200912:32x86
Userprofilewmiprovider.mofNot Applicable10,70220-May-200908:06Not Applicable
Userenv.dll6.0.6001.22437108,54425-May-200912:58x86
Userenv.dll6.0.6002.22139108,54420-May-200912:33x86
For all supported 64-bit versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Explorer-ppdlic.xrm-msNot Applicable3,03425-May-200912:47Not Applicable
Explorer.exe6.0.6001.224373,079,68025-May-200911:11x64
Profprov.dll6.0.6001.2243733,28025-May-200913:08x64
Profsvc.dll6.0.6001.22437180,73625-May-200913:08x64
Userprofilewmiprovider.mofNot Applicable10,70225-May-200908:21Not Applicable
Profprov.dll6.0.6002.2213933,28020-May-200912:34x64
Profsvc.dll6.0.6002.22139180,73620-May-200912:34x64
Userprofilewmiprovider.mofNot Applicable10,70220-May-200908:08Not Applicable
Userenv.dll6.0.6001.22437137,21625-May-200913:09x64
Userenv.dll6.0.6002.22139137,21620-May-200912:35x64
Explorer.exe6.0.6001.224372,926,59225-May-200910:53x86
Userenv.dll6.0.6001.22437108,54425-May-200912:58x86
Userenv.dll6.0.6002.22139108,54420-May-200912:33x86
For all supported Windows Server 2008 Itanium-Based Systems operating systems
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Explorer-ppdlic.xrm-msNot Applicable3,03425-May-200912:29Not Applicable
Explorer.exe6.0.6001.224373,906,04825-May-200911:02IA-64
Profprov.dll6.0.6001.2243776,28825-May-200912:50IA-64
Profsvc.dll6.0.6001.22437405,50425-May-200912:50IA-64
Userprofilewmiprovider.mofNot Applicable10,70225-May-200908:20Not Applicable
Profprov.dll6.0.6002.2213976,28820-May-200912:29IA-64
Profsvc.dll6.0.6002.22139405,50420-May-200912:29IA-64
Userprofilewmiprovider.mofNot Applicable10,70220-May-200908:06Not Applicable
Userenv.dll6.0.6001.22437283,64825-May-200912:51IA-64
Userenv.dll6.0.6002.22139283,64820-May-200912:30IA-64
Explorer.exe6.0.6001.224372,926,59225-May-200910:53x86
Userenv.dll6.0.6001.22437108,54425-May-200912:58x86
Userenv.dll6.0.6002.22139108,54420-May-200912:33x86

WORKAROUND

To work around the issue, use one of the following methods:
  • Create the LocalLow folder manually by using a script during the logon process.
  • Delete the following registry subkey:
    HKEY_CURRENT_USER\Software\Microsoft\Active Setup\Installed Components\{89820200-ECBD-11cf-8B85-00AA005B4340}\Version
    . Then, log off from and log on to the computer.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

Windows Vista introduces a new Application Data folder structure. Previously, user profiles did not logically sort data that was stored in the Application Data folder. Therefore, it was difficult to determine whether data belonged to the computer or the user. Windows Vista addresses this issue by creating a single AppData folder that contains three subfolders under the user profile: Roaming, Local, and LocalLow.

Windows Vista uses the Local and LocalLow folders for application data that does not roam with the user. Usually, this data is specific to the computer or is too large to roam. The AppData\Local folder in Windows Vista is the same as the Documents and Settings\UserName\Local Settings\Application Data folder in Windows XP.

Windows uses the Roaming folder for application-specific data that is independent of the computer and that should roam with the user profile, such as a custom dictionary. The AppData\Roaming folder in Windows Vista is the same as the Documents and Settings\UserName\Application Data folder in Windows XP.

For more information, visit the following Microsoft Web site:
http://go.microsoft.com/fwlink/?LinkId=73760 (http://go.microsoft.com/fwlink/?LinkId=73760)

Additional file information for Windows Server 2008 and of Windows Vista

Additional files for all supported 32-bit versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File namePackage_1_for_kb955555~31bf3856ad364e35~x86~~6.0.3.0.mum
File versionNot Applicable
File size2,442
Date (UTC)26-May-2009
Time (UTC)18:52
PlatformNot Applicable
File namePackage_2_for_kb955555~31bf3856ad364e35~x86~~6.0.3.0.mum
File versionNot Applicable
File size3,277
Date (UTC)26-May-2009
Time (UTC)18:52
PlatformNot Applicable
File namePackage_3_for_kb955555~31bf3856ad364e35~x86~~6.0.3.0.mum
File versionNot Applicable
File size3,116
Date (UTC)26-May-2009
Time (UTC)18:52
PlatformNot Applicable
File namePackage_4_for_kb955555~31bf3856ad364e35~x86~~6.0.3.0.mum
File versionNot Applicable
File size2,449
Date (UTC)26-May-2009
Time (UTC)18:52
PlatformNot Applicable
File namePackage_5_for_kb955555~31bf3856ad364e35~x86~~6.0.3.0.mum
File versionNot Applicable
File size3,099
Date (UTC)26-May-2009
Time (UTC)18:52
PlatformNot Applicable
File namePackage_6_for_kb955555~31bf3856ad364e35~x86~~6.0.3.0.mum
File versionNot Applicable
File size2,937
Date (UTC)26-May-2009
Time (UTC)18:52
PlatformNot Applicable
File namePackage_7_for_kb955555~31bf3856ad364e35~x86~~6.0.3.0.mum
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Date (UTC)26-May-2009
Time (UTC)18:52
PlatformNot Applicable
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File versionNot Applicable
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Date (UTC)26-May-2009
Time (UTC)18:52
PlatformNot Applicable
File namePackage_for_kb955555_client_2~31bf3856ad364e35~x86~~6.0.3.0.mum
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Date (UTC)26-May-2009
Time (UTC)18:52
PlatformNot Applicable
File namePackage_for_kb955555_client~31bf3856ad364e35~x86~~6.0.3.0.mum
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Date (UTC)26-May-2009
Time (UTC)18:52
PlatformNot Applicable
File namePackage_for_kb955555_sc_0~31bf3856ad364e35~x86~~6.0.3.0.mum
File versionNot Applicable
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Date (UTC)26-May-2009
Time (UTC)18:52
PlatformNot Applicable
File namePackage_for_kb955555_sc_1~31bf3856ad364e35~x86~~6.0.3.0.mum
File versionNot Applicable
File size1,690
Date (UTC)26-May-2009
Time (UTC)18:52
PlatformNot Applicable
File namePackage_for_kb955555_sc~31bf3856ad364e35~x86~~6.0.3.0.mum
File versionNot Applicable
File size1,701
Date (UTC)26-May-2009
Time (UTC)18:52
PlatformNot Applicable
File namePackage_for_kb955555_server_0~31bf3856ad364e35~x86~~6.0.3.0.mum
File versionNot Applicable
File size1,426
Date (UTC)26-May-2009
Time (UTC)18:52
PlatformNot Applicable
File namePackage_for_kb955555_server_1~31bf3856ad364e35~x86~~6.0.3.0.mum
File versionNot Applicable
File size1,694
Date (UTC)26-May-2009
Time (UTC)18:52
PlatformNot Applicable
File namePackage_for_kb955555_server~31bf3856ad364e35~x86~~6.0.3.0.mum
File versionNot Applicable
File size1,713
Date (UTC)26-May-2009
Time (UTC)18:52
PlatformNot Applicable
File namePackage_for_kb955555_winpesrv_0~31bf3856ad364e35~x86~~6.0.3.0.mum
File versionNot Applicable
File size1,422
Date (UTC)26-May-2009
Time (UTC)18:52
PlatformNot Applicable
File namePackage_for_kb955555_winpesrv~31bf3856ad364e35~x86~~6.0.3.0.mum
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Date (UTC)26-May-2009
Time (UTC)18:52
PlatformNot Applicable
File nameX86_0ccd6238fde6cfc42af5c8c3b86d56d4_31bf3856ad364e35_6.0.6001.22437_none_f4573467c7d6cf24.manifest
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File versionNot Applicable
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Date (UTC)26-May-2009
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File nameX86_microsoft-windows-explorer_31bf3856ad364e35_6.0.6001.22437_none_5224dbd192ec0b32.manifest
File versionNot Applicable
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File nameX86_microsoft-windows-profsvc_31bf3856ad364e35_6.0.6001.22437_none_fc218c2c4bdca81c.manifest
File versionNot Applicable
File size38,816
Date (UTC)25-May-2009
Time (UTC)14:32
PlatformNot Applicable
File nameX86_microsoft-windows-profsvc_31bf3856ad364e35_6.0.6002.22139_none_fe09fea849012fee.manifest
File versionNot Applicable
File size38,816
Date (UTC)20-May-2009
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PlatformNot Applicable
File nameX86_microsoft-windows-userenv_31bf3856ad364e35_6.0.6001.22437_none_90b09f3264727615.manifest
File versionNot Applicable
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File nameX86_microsoft-windows-userenv_31bf3856ad364e35_6.0.6002.22139_none_929911ae6196fde7.manifest
File versionNot Applicable
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Date (UTC)20-May-2009
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Additional files for all supported 64-bit versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameAmd64_3d399f8db41b3f30e5a4e814d6411109_31bf3856ad364e35_6.0.6001.22437_none_da81aa781cd87d48.manifest
File versionNot Applicable
File size699
Date (UTC)26-May-2009
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PlatformNot Applicable
File nameAmd64_48c448827f972bf04699d2d5c88fc44a_31bf3856ad364e35_6.0.6001.22437_none_df6a62d53da6bfa2.manifest
File versionNot Applicable
File size699
Date (UTC)26-May-2009
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PlatformNot Applicable
File nameAmd64_779a7dfdd2ccb392cbf91ce886e24469_31bf3856ad364e35_6.0.6001.22437_none_cf38f1db200c5306.manifest
File versionNot Applicable
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Date (UTC)26-May-2009
Time (UTC)18:52
PlatformNot Applicable
File nameAmd64_8abecffb2a960eea009ae02283170c68_31bf3856ad364e35_6.0.6002.22139_none_2d73062172bf38d5.manifest
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Date (UTC)26-May-2009
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PlatformNot Applicable
File nameAmd64_a72fc8c9d9c4bac93aa0852d74ac6cfa_31bf3856ad364e35_6.0.6001.22437_none_00af4a41946d8297.manifest
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File size1,042
Date (UTC)26-May-2009
Time (UTC)18:52
PlatformNot Applicable
File nameAmd64_b40b5f229ab6c8d37550f35b795e7451_31bf3856ad364e35_6.0.6002.22139_none_dfbde5b4157e6293.manifest
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Date (UTC)26-May-2009
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PlatformNot Applicable
File nameAmd64_microsoft-windows-explorer_31bf3856ad364e35_6.0.6001.22437_none_ae4377554b497c68.manifest
File versionNot Applicable
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Date (UTC)25-May-2009
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Date (UTC)25-May-2009
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File versionNot Applicable
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Date (UTC)20-May-2009
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Date (UTC)26-May-2009
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Date (UTC)26-May-2009
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File namePackage_for_kb955555_client~31bf3856ad364e35~amd64~~6.0.3.0.mum
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Date (UTC)26-May-2009
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File namePackage_for_kb955555_server_1~31bf3856ad364e35~amd64~~6.0.3.0.mum
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Date (UTC)26-May-2009
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PlatformNot Applicable
File namePackage_for_kb955555_server~31bf3856ad364e35~amd64~~6.0.3.0.mum
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Date (UTC)26-May-2009
Time (UTC)18:52
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Date (UTC)26-May-2009
Time (UTC)18:52
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File namePackage_for_kb955555_winpesrv~31bf3856ad364e35~amd64~~6.0.3.0.mum
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Date (UTC)26-May-2009
Time (UTC)18:52
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File versionNot Applicable
File size124,461
Date (UTC)25-May-2009
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File nameX86_microsoft-windows-userenv_31bf3856ad364e35_6.0.6002.22139_none_929911ae6196fde7.manifest
File versionNot Applicable
File size22,566
Date (UTC)20-May-2009
Time (UTC)13:50
PlatformNot Applicable
Additional files for all supported Windows Server 2008 Itanium-Based Systems operating systems
Collapse this tableExpand this table
File nameIa64_101d13471a1b8528dd6544fa427a2adb_31bf3856ad364e35_6.0.6001.22437_none_f2a8c704005dcd00.manifest
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Date (UTC)26-May-2009
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Date (UTC)26-May-2009
Time (UTC)18:52
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Date (UTC)26-May-2009
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Date (UTC)26-May-2009
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Date (UTC)26-May-2009
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For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

APPLIES TO
  • Windows Server 2008 Standard
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
  • Windows Server 2008 Standard without Hyper-V
  • Windows Vista Service Pack 1, when used with:
    • Windows Vista Ultimate 64-bit Edition
    • Windows Vista Enterprise 64-bit Edition
    • Windows Vista Business 64-bit Edition
    • Windows Vista Home Premium 64-bit Edition
Keywords: 
kbautohotfix kbexpertiseinter kbqfe KB955555
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