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Article ID: 956112 - Last Review: January 20, 2012 - Revision: 2.2

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SYMPTOMS

After you delete a quick campaign in Microsoft Dynamics CRM 4.0, you see error messages that resemble the following in the Application log on the Microsoft Dynamics CRM server:
Source: MSCRMDeletionService
Error: Deletion Service failed to clean up table=CampaignActivityBase

Source: MSCRMDeletionService
Error: Deletion Service failed to clean up table=ActivityPointerBase
These two error messages are repeated every time that the CRM Deletion Service runs (every 24 hours).

RESOLUTION

This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
949256  (http://support.microsoft.com/kb/949256/ ) Microsoft Dynamics CRM 4.0 updates and hotfixes

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/LN/ ) Description of the standard terminology that is used to describe Microsoft software updates
For more information about Microsoft Business Solutions CRM software hotfix and update package terminology, click the following article number to view the article in the Microsoft Knowledge Base:
887283  (http://support.microsoft.com/kb/887283/ ) Microsoft Business Solutions CRM software hotfix and update package naming standards

APPLIES TO
  • Microsoft Dynamics CRM 4.0
Keywords: 
kbfix kbexpertiseinter kbautohotfix kbsurveynew kbmbsmigrate kbqfe kbhotfixserver KB956112
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