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Article ID: 956127 - Last Review: January 20, 2012 - Revision: 2.2

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SYMPTOMS

Consider the following scenario in Microsoft Dynamics CRM 4.0. You export the Outlook Synchronization entity from the Customization view to the customizations file. Then, you open the customizations file by using Microsoft Internet Explorer. In this scenario, the customizations file only contains the following subset of the attributes collection of the Outlook Synchronization entity:
  • tagpollingperiod
  • tagmaxaggressivecycles
  • allowoutlookscheduledsyncs
  • minoutlooksyncinterval
However, the following attributes are missing:
  • allowoutlookscheduledsyncs
  • minoutlooksyncinterval
  • allowaddressbooksyncs
  • minaddressbooksyncinterval

RESOLUTION

This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
949256  (http://support.microsoft.com/kb/949256/ ) Microsoft Dynamics CRM 4.0 updates and hotfixes

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/LN/ ) Description of the standard terminology that is used to describe Microsoft software updates


For more information about Microsoft Business Solutions CRM software hotfix and update package terminology, click the following article number to view the article in the Microsoft Knowledge Base:
887283  (http://support.microsoft.com/kb/887283/ ) Microsoft Business Solutions CRM software hotfix and update package naming standards

APPLIES TO
  • Microsoft Dynamics CRM 4.0
  • Microsoft Dynamics CRM for Microsoft Office Outlook, when used with:
    • Microsoft Dynamics CRM 4.0
Keywords: 
kbexpertiseinter kbfix kbautohotfix kbsurveynew kbmbsmigrate kbqfe kbhotfixserver KB956127
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