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Article ID: 957086 - Last Review: January 20, 2012 - Revision: 2.2

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SYMPTOMS

Consider the following scenario in Microsoft Dynamics CRM 4.0:
  • You use a security role that has the Full Access permission of the Activity entity.
  • You share an appointment with another user.
  • You try to change an organizer of the appointment.
In this scenario, you receive the following error message:
You cannot unshare this record. The owner of the selected record is the only one allowed to move others from the share.
This problem occurs if the following conditions are true:
  • The current organizer of the appointment is the owner of the appointment.
  • The organizer that you want to change the appointment to is not the owner of the appointment.

RESOLUTION

This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
949256  (http://support.microsoft.com/kb/949256/ ) Microsoft Dynamics CRM 4.0 updates and hotfixes

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates
For more information about Microsoft Business Solutions CRM software hotfix and update package terminology, click the following article number to view the article in the Microsoft Knowledge Base:
887283  (http://support.microsoft.com/kb/887283/ ) Microsoft Business Solutions CRM software hotfix and update package naming standards

APPLIES TO
  • Microsoft Dynamics CRM 4.0
Keywords: 
kbfix kbautohotfix kbexpertiseinter kberrmsg kbsurveynew kbmbsmigrate kbqfe kbhotfixserver KB957086
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