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Article ID: 957414 - Last Review: October 8, 2011 - Revision: 4.0

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SYMPTOMS

Consider the following scenario:
  • You open a saved event log file in Event Viewer on a computer that runs Windows Vista or Windows Server 2008.
  • The log file size is more than 2 megabytes.
  • You sort log entries by clicking the header of a column.
In this scenario, an exception occurs and Event Viewer crashes. This problem is more likely to occur when you click a column header multiple times in a quick succession.

RESOLUTION

Hotfix information

Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the “Hotfix Request” page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix on a Windows Vista-based computer, you must have Windows Vista Service Pack 1 or a later service pack installed on the computer. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935791  (http://support.microsoft.com/kb/935791/ ) How to obtain the latest Windows Vista service pack
No prerequisites are required for Windows Server 2008-based computers.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista and Windows Server 2008 file information notes

  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    Collapse this tableExpand this table
    VersionProductSR_LevelService branch
    6.0.6000.16xxxWindows VistaRTMGDR
    6.0.6000.20xxxWindows VistaRTMLDR
    6.0.6001.18xxxWindows Vista and Windows Server 2008SP1GDR
    6.0.6001.22xxxWindows Vista and Windows Server 2008SP1LDR
    6.0.6002.18xxxWindows Vista and Windows Server 2008SP2GDR
    6.0.6002.22xxxWindows Vista and Windows Server 2008SP2LDR
  • Service Pack 1 is integrated into Windows Server 2008.
  • The MANIFEST files (.manifest) and MUM files (.mum) installed for each environment are listed separately. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files (attributes not listed) are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008 and Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Miguicontrols.dll6.0.6001.224233,375,10430-Apr-200912:21x86
Miguicontrols.dll6.0.6002.221263,375,10430-Apr-200912:06x86
For all supported x64-based versions of Windows Server 2008 and Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Miguicontrols.dll6.0.6001.224233,375,10430-Apr-200912:21x64
Miguicontrols.dll6.0.6002.221263,375,10430-Apr-200912:06x64
For all supported Itanium-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Miguicontrols.dll6.0.6001.224233,375,10430-Apr-200912:21IA-64
Miguicontrols.dll6.0.6002.221263,375,10430-Apr-200912:06IA-64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

Additional file information for Windows Vista and Windows Server 2008

Additional files for all supported x86-based versions of Windows Server 2008 and Windows Vista

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Msil_miguicontrols_31bf3856ad364e35_6.0.6001.22423_none_aebfdc1155c62e33.manifestNot Applicable3,76430-Apr-200914:15Not Applicable
Msil_miguicontrols_31bf3856ad364e35_6.0.6002.22126_none_b0a94ed752e9cf5c.manifestNot Applicable3,76430-Apr-200919:08Not Applicable
Package_for_kb957414_client_1~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,36701-May-200911:53Not Applicable
Package_for_kb957414_client_2~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,53001-May-200911:53Not Applicable
Package_for_kb957414_client~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,71301-May-200911:53Not Applicable
Package_for_kb957414_sc_1~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,52701-May-200911:53Not Applicable
Package_for_kb957414_sc~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42301-May-200911:53Not Applicable
Package_for_kb957414_server_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42501-May-200911:53Not Applicable
Package_for_kb957414_server_1~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,53001-May-200911:53Not Applicable
Package_for_kb957414_server~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,71301-May-200911:53Not Applicable

Additional files for all supported x64-based versions of Windows Server 2008 and Windows Vista

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Amd64_5ab22a0c0dfd9c326a0832b22c54aecb_31bf3856ad364e35_6.0.6002.22126_none_f7853fd7cdef5fe4.manifestNot Applicable68601-May-200911:53Not Applicable
Amd64_919c462503bc4be09d3d98ba5cfae9ab_31bf3856ad364e35_6.0.6001.22423_none_30281e342e6e0545.manifestNot Applicable68601-May-200911:53Not Applicable
Msil_miguicontrols_31bf3856ad364e35_6.0.6001.22423_none_aebfdc1155c62e33.manifestNot Applicable3,76430-Apr-200914:15Not Applicable
Msil_miguicontrols_31bf3856ad364e35_6.0.6002.22126_none_b0a94ed752e9cf5c.manifestNot Applicable3,76430-Apr-200919:08Not Applicable
Package_for_kb957414_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,37501-May-200911:53Not Applicable
Package_for_kb957414_client_2~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,54001-May-200911:53Not Applicable
Package_for_kb957414_client~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,72301-May-200911:53Not Applicable
Package_for_kb957414_sc_1~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,53701-May-200911:53Not Applicable
Package_for_kb957414_sc~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43101-May-200911:53Not Applicable
Package_for_kb957414_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43301-May-200911:53Not Applicable
Package_for_kb957414_server_1~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,54001-May-200911:53Not Applicable
Package_for_kb957414_server~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,72301-May-200911:53Not Applicable

Additional files for all supported Itanium-based versions of Windows Server 2008

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ia64_5ab22a0c0dfd9c326a0832b22c54aecb_31bf3856ad364e35_6.0.6002.22126_none_9b68484a158ff7aa.manifestNot Applicable68501-May-200911:53Not Applicable
Ia64_919c462503bc4be09d3d98ba5cfae9ab_31bf3856ad364e35_6.0.6001.22423_none_d40b26a6760e9d0b.manifestNot Applicable68501-May-200911:53Not Applicable
Msil_miguicontrols_31bf3856ad364e35_6.0.6001.22423_none_aebfdc1155c62e33.manifestNot Applicable3,76430-Apr-200914:15Not Applicable
Msil_miguicontrols_31bf3856ad364e35_6.0.6002.22126_none_b0a94ed752e9cf5c.manifestNot Applicable3,76430-Apr-200919:08Not Applicable
Package_for_kb957414_sc_1~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,36601-May-200911:53Not Applicable
Package_for_kb957414_sc~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42601-May-200911:53Not Applicable
Package_for_kb957414_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42901-May-200911:53Not Applicable
Package_for_kb957414_server_1~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,37001-May-200911:53Not Applicable
Package_for_kb957414_server~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,71601-May-200911:53Not Applicable

APPLIES TO
  • Windows Vista Ultimate
  • Windows Vista Home Premium
  • Windows Vista Home Basic
  • Windows Vista Enterprise
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Enterprise 64-bit Edition
  • Windows Server 2008 Standard
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
  • Windows Server 2008 Standard without Hyper-V
  • Windows Web Server 2008
Keywords: 
kbautohotfix kbexpertiseinter kbsurveynew kbbug kbfix kbqfe KB957414
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